Ticket buying & collection
Please purchase a Permit to Travel from the machine before travelling.
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
On both platforms.
For rail replacement purposes: buses towards Stafford depart from Granville Square, buses towards Stoke on Trent depart from Crown Street.
Information to plan your onward journey is available in a printable format here
Public telephones are not accessible
This station has been classified as a step-free access category B3 station. This means that there is some step-free access, may this be in one direction only - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.
Accessible taxis are not available
This station is unstaffed. Your assistance will be provided by our on-train Conductor team.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 08/08/2022 00:55:56