Southampton Airport Parkway

Address

Southampton Airport Parkway station
Wide Lane
Southampton
SO18 2HW

Ticket office

Monday to Friday: 5:45 AM to 8:00 PM
Saturday: 5:45 AM to 8:00 PM
Sunday: 7:45 AM to 8:10 PM

General information

Station Operator: SW
Station Code: SOA
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: South Western Railway
Ticket Office Note:

Located near the station entrances and in the booking hall

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points: Yes
Customer Help Points Note:

Help points are available on all platforms

Station facilities

ATM Machine: Yes
Baby Change: Yes
Seated Area: Yes
Shops: No
Station Buffet: Yes
Station Buffet Note:

Coffee Shop located within Ticket Office area 

Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located in the Waiting Area on Platform 1. The National key toilets are located in the Waiting Area on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
Waiting Room: No

Car parking

Car parking: Yes
Name: Upside and Multi-Storey
Spaces: 900
Annual Charge: £1619.00
Daily Charge: £17.30
Monthly Charge: £190.90
Off Peak Charge: £8.50
Three Monthly Charge: £572.70
Weekly Charge: £85.50
Car Parking Contact Available: No
Website: Go to website
Note:

Weekend tickets available after 1045 Friday £16.90

Off Peak from 1045 Monday to Friday

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 236
Type: Compound
Location:

Car park and platform 2

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Through Journeys: Station Forecourt Bus Stop off Wide Lane (A335)

Terminating Journeys: Car Park at Eastleigh end, off Wide Lane (A335) 

Taxi Rank: Yes
Taxi Rank Note:

Yes 

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Step-free category A Station - This station has step-free access to all platforms.

Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 5:45 AM to 10:00 PM
Saturday 5:45 AM to 10:00 PM
Sunday 6:30 AM to 10:00 PM
Assisted Travel: Assistance from station staff is available to customers boarding and alighting trains, and moving through this station, until 2200 daily. Please make yourself known to staff in the Ticket Office or on the platforms. After 2200 boarding and alighting assistance can be provided by the Guard on board the train, who will step out onto the platform when the train arrives. You can book assistance up to 4 hours before your journey when travelling on South Western Railway (by 10pm the night before travel for other Train Operators). Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

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The information in this document was generated 23/10/2021 13:55:10