Tenby

Address

Tenby station
Station Road
Tenby
SA70 7JY

General information

Station Operator: AW
Station Code: TEN
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points: No

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 81
Car Parking Contact Available: No
Phone number: 08450 507 080
Website: Go to website
Note:

Visit www.ncp.co.uk for parking prices. 

Cycling

Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Wait in the station car park

Taxi Rank: No
Bus Service: No

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note:

located in station car park

Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Category B3

Step free access to Platform 1 (to Pembroke Dock) from the car park. Access to Platform 2 (to Carmarthen) is via an end of platform ramp and a foot crossing across the railway

For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

The ticket machine takes debit and credit cards only.

Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Note: No platform staff available at the station however assistance is provided by the Conductor on the train.

The information in this document was generated 18/09/2021 12:50:34