Trefforest

Address

Trefforest station
Park Street
Trefforest
CF37 1SL

Ticket office

Monday: 7:20 AM to 1:00 PM
Tuesday: 7:20 AM to 1:00 PM
Wednesday: 7:20 AM to 1:00 PM
Thursday: 7:20 AM to 1:00 PM
Friday: 7:20 AM to 1:00 PM
Saturday: 7:20 AM to 1:00 PM
Sunday: Unavailable

General information

Station Operator: AW
Station Code: TRF
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

On the Cardiff-bound platform

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points: No

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes

Station Car Park

Spaces: 112
Car Parking Contact Available: No
Phone number: 03333211202
Website: Go to website

Cycling

Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

From 9 April 2022 until further notice

For services towards Pontypridd, wait at the station entrance opposite The Pink Shop. For services towards Cardiff wait in front of the Pick and Shovel pub on Broadway.

Taxi Rank: No
Bus Service: No

Accessibility

Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note:

Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.

Accessible Public Telephones: No
Accessible Public Telephones Note: end of car park past roundabout 100yds
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Category B2.

Step free access to Platform 1 (to Cardiff) however the ramp from Park Street has a steep gradient.

Step free access to Platform 2 (to Pontypridd) from the car park.

Access between the platforms is via a footbridge with steps.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.

Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Note: There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 29/06/2022 12:58:41