Willesden Junction


Willesden Junction station
Station Approach
NW10 4UY

Ticket office

Monday to Friday: 6:30 AM to 8:15 PM
Saturday: 6:30 AM to 8:15 PM
Sunday: 9:15 AM to 6:30 PM

Station details


Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station 

General information

Station Operator: LO
Station Code: WIJ
Staffing Level: fullTime

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Travelcard: Zone 2/3
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: London Overground, London Underground
Ticket Office Note:

Ticket offices are located at the main (Old Oak Lane) and Harrow Road entrances

Passenger services

Lost Property Contact Available: Yes
Phone number: 0845 330 9882
Website: Go to website
Ticket Gate: Yes
Customer Services:

Customer Information Point on Platforms 4/5 or at the ticket offices

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note:

A photo booth is located at the main (Old Oak Lane) ticket hall

Station Buffet: Yes
Station Buffet Note:

Coffee shops with indoor seating are located on Platforms 3 and 4

Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note:

Located on Platform 3

Waiting Room: No
Waiting Room Note:

A large heated waiting room is located on Platforms 4/5

Car parking

Car parking: No


Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 60
Type: Stands

Cycle stands are available outside the main (Old Oak Lane) and Harrow Road entrances

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Use Bus stop N in Station Approach for eastbound services to Camden Road

Use Bus stop N in Station Approach for westbound services to Richmond

Taxi Rank: Yes
Taxi Rank Note:

A taxi freephone is located in the main (Old Oak Lane) ticket hall

Bus Service: Yes
Bus Service Note:

Served by London Buses routes 18, 220, 228, 266 and 487. All bus stops are clearly signed from the station


Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note:

At the main (Old Oak Lane) ticket office only. At the Harrow Road ticket office, staff provide assistance where possible

Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note:

Located on Platform 3

Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Two lifts provide step-free access from the main (Old Oak Lane) entrance to all platforms. Please note: there is no step-free access at the Harrow Road entrance

Accessible Taxis: No
Accessible Taxis Note:

contact taxi operator directly

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Outside the main (Old Oak Lane) entrance

Staff Help Available: No
Staff Help Available Opening Times: Monday to Friday Unavailable
Saturday Unavailable
Sunday Unavailable

The information in this document was generated 25/09/2021 12:51:41