West Norwood

Address

West Norwood station
Knights Hill
West Norwood
SE27 0HS

Ticket office

Monday to Friday: 6:10 AM to 7:35 PM
Saturday: 7:40 AM to 2:15 PM
Sunday: 7:40 AM to 3:15 PM

General information

Station Operator: SN
Station Code: WNW
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: Yes
Travelcard: Zone 3
Oyster Comments: You can top up pay-as-you-go on Oyster using the self service ticket machines. Oyster Cards cannot be purchased at this station.
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Southern

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: No
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note:

Coffee vendor, Platform 1 

Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No
Waiting Room Note: There is a waiting area on platform 1

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Spaces: 20
Type: YES
Location: Station front and Platform 2
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Taxi Rank: Yes
Taxi Rank Note: NO
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here.

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: This is a Category B1 station: Step-free access to both platforms via separate entrances. Step-free access between platforms via the street, steep in places. Assistance Meeting Point is the paid side behind the gatelines.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Impaired Mobility Set Down Note: No dedicated area
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 5:30 AM to 12:30 PM
Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed above.

The information in this document was generated 27/02/2021 12:29:23