Ticket buying & collection
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
In the event of engineering the bus/coach will collect from: To Birmingham - at public service bus stop on A3400 near to shops, To Stratford - at public service bus stop on A3400 near to entrance of Wootton Hall
Henley-in-Arden (HNL) Station Henley 01564 793338
Information to plan your onward journey is available in a printable format here
Public telephones are not accessible
Access to both platforms via ramps from road underbridge. Latch gates to enter on both sides. Step-free access between platforms - 230m, but narrow pavement (60cm).
Accessible taxis are not available
This station is unstaffed. All of our trains have ramps on board that our conductors are trained to use.
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
The information in this document was generated 28/01/2022 00:34:46