From Sunday 02 February 2020 Penalty Fares will apply at this station.
If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.
How to book a bike space:
• WhatsApp: 07812 223 336
• Twitter: @TPEAssist
• Phone: Call 0345 600 1671 (Option 3)
• Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.
• Booking Office: Cycle reservations can be requested at any booking office.
Ticket buying & collection
Replacement bus services will depart from the station car park.
The nearest taxi service is based in Yarm and is available by calling 01642 64 64 64.
Information to plan your onward journey is available in a printable format here
Ramped access is provided from the station entrance to all platforms. This station is unstaffed. This station is Category A. Assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.
The information in this document was generated 23/10/2021 15:12:05