London Liverpool Street Details

Address

London Liverpool Street station
Bishopsgate
London
EC2M 7PY

Ticket office

Monday: 3:10 AM to 1:00 AM

Tuesday: 4:00 AM to 1:00 AM

Wednesday: 4:00 AM to 1:00 AM

Thursday: 4:00 AM to 1:00 AM

Friday: 3:40 AM to 1:00 AM

Saturday: 3:40 AM to 1:00 AM

Sunday: 3:40 AM to 1:00 AM

Station details

Alerts

The lifts are out of order between the main station concourse and the London Underground at London Liverpool Street station. Step free access to the London Underground is available via lifts in the West Mall and then entering via the Elizabeth line station entrance.

General information

Station Operator:

Station Code:

LST

Staffing Level:

fullTime

CCTV:

Yes

Ticket buying & collection

Oyster Pre Pay:

Oyster Validator:

Yes

Smartcard Issued:

Yes

Smartcard Validaton:

Yes

Travelcard:

Zone 1

Oyster Topup:

Yes

Prepurchase Collection:

Yes

Smartcard Topup:

Ticket Machine:

Yes

Penalty Fares:

Applicable Operators:

Ticket Office Note:

Located on the main concourse

Passenger services

Lost Property Contact Available:

Phone number:

0330 024 0215

Website:

Go to website

Ticket Gate:

Yes

Customer Help Points:

Yes

Customer Help Points Note:

Help Points are located: entrances of Platform 1, 7, 9 14, & 17, The Customer Lounge, next to the Lift and near the War Memorial on the Mezzanine Level.

Station facilities

ATM Machine:

Yes

ATM Machine Note:

Located on concourse

Baby Change:

Yes

Seated Area:

Yes

Passenger Information Systems:

DepartureScreens, ArrivalScreens, Announcements

Shops:

Yes

Shops Note:

See the Station Retail Directory for London Liverpool Street station on Network Rail's website.

Station Buffet:

Yes

Station Buffet Note:

See the Station Retail Directory for London Liverpool Street station on Network Rail's website.

Telephones (Cards & Coins):

Toilets:

Yes

Toilets Note:

The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10.

Waiting Room:

Waiting Room Note:

The Customer lounge is located next to the ticket office.

Car parking

Car parking:

Cycling

Cycle Storage Availability:

Yes

Sheltered:

Yes

Spaces:

233

Type:

Stands

Location:

Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance

Cycle Storage CCTV:

Yes

Other transport

Location for rail replacement services:

Rail replacement bus services do sometimes operate from this station during engineering works. Speak to station staff on the day regarding the pick up location for these services.

Taxi Rank:

Yes

Taxi Rank Note:

Taxis are available outside the Station on Liverpool Street. From concourse level to Liverpool street is accessible via the lift on the main concourse.

Bus Service:

Yes

Bus Service Note:

Buses are located out the station and are accessible via lift on main concourse. All Transport for London buses are accessible by step free access.

More information about Transport for London buses can be found here

Accessibility

Accessible Booking Office Counter:

Yes

Accessible Public Telephones:

Accessible Toilets:

Yes

Accessible Toilets Note:

Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.

Induction Loop:

Yes

Wheelchairs Available:

Yes

Ramp For Train Access:

Yes

Step Free Access:

Yes

Step Free Access Note:

Step-free access to all National Rail platforms. There are lifts and escalators available to get to the Liverpool Street bus station and shops.

Note: No step free access to London Underground - Central Line, westbound Metropolitan, Hammersmith & City Line and the Circle Line.

Accessible Taxis:

Yes

Accessible Taxis Note:

Taxis are available outside the station on Liverpool Street. From concourse level to Liverpool Street is accessible via the lift on the main concourse.

Accessible Ticket Machines:

Yes

Impaired Mobility Set Down:

Yes

Impaired Mobility Set Down Note:

Yes by entering station via Primrose Street next to platform 10. Please ask at the Network Rail Station Reception, adjacent to Platform 10 for mobility assistance. You can also telephone to book in advance on 020 7295 2789 (Monday - Friday 0700-1900) or 07788 924 382. It is preferred if assistance is booked 24 hours in advanced of travel.

Staff Help Available:

Yes

Staff Help Available Opening Times:

Monday to Sunday 24 hours

Staff Help Available Note:

This station is staffed 24/7 with staff avalible to help during all opening hours.

We have a large team of staff who can support customers across the whole station.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/3/2026 2:59:50 AM