Ashford International

Address

Ashford International station
Station Road
Ashford
TN23 1EZ

Ticket office

Monday to Friday: 5:30 AM to 9:30 PM
Saturday: 5:30 AM to 9:30 PM
Sunday: 6:00 AM to 9:30 PM

General information

Station Operator: SE
Station Code: AFK
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Southeastern
Ticket Office Note:

On way in to access trains from Station Approach Rd side

Passenger services

Lost Property Contact Available: Yes
Phone number: 0345 322 7021
Website: Go to website
Ticket Gate: Yes
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points: Yes
Customer Help Points Note: On platforms 1/2 and 5/6. Also by gateline in the subway.

Station facilities

ATM Machine: Yes
ATM Machine Note: booking hall
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note: newspapers
Station Buffet: Yes
Station Buffet Note: Coffee shops
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: Platforms - Available during staffing hours
Waiting Room: Yes
Waiting Room Note: on platform 1/2 there is a heated waiting room
on platform 5/6 there is a heated waiting shelter
The Station has a range of perch and standard height seating on all platforms.

Car parking

Car parking: Yes
Name: Car Park B
Operator: APCOA Parking
Spaces: 135
Annual Charge: £1364.30
Daily Charge: £8.30
Monthly Charge: £126.10
Off Peak Charge: £7.50
Six Monthly Charge: £753.30
Three Monthly Charge: £376.00
Weekly Charge: £35.80
Car Parking Contact Available: No
Phone number: 0330 333 9232
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 454
Type: Stands
Location: behind bus stop front of station
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

From the station forecourt on the domestic side of the station.

Taxi Rank: Yes
Taxi Rank Note:

in front of station on Station Approach Road

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note: Counters can be raised or lowered to suit all customers
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not wheelchair accessible

Accessible Toilets: Yes
Accessible Toilets Note: Platforms- Available during staffing hours
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.
Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are available to book

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: These are located in the booking hall on the domestic side of the station. They are also located in the subway adjacent to the gateline on the international side of the station.
Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available Note: Assistance/Help available from station staff from First to Last trains.
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 6 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance of the train you would like to get - we recommend at least 20 minutes.  The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed,  the ticket office or you can use the help point by the gateline.

The information in this document was generated 25/07/2021 18:01:27