Acton Main Line Details

Address

Acton Main Line station
Horn Lane
Acton
W3 9EH

Ticket office

Monday to Friday: 6:40 AM to 10:40 AM

Saturday: 8:00 AM to 3:15 PM

Sunday: Unavailable

General information

Station Operator: XR

Station Code: AML

Staffing Level: partTime

CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes

Oyster Validator: Yes

Smartcard Issued: No

Smartcard Validaton: No

Travelcard: Zone 3

Oyster Comments: Nearby shop sells Oyster cards.

Oyster Topup: Yes

Prepurchase Collection: Yes

Smartcard Topup: No

Ticket Machine: Yes

Penalty Fares: Applicable Operators: Elizabeth Line

Ticket Office Note:

Station ticket hall

Passenger services

Lost Property Contact Available: Yes

Website: Go to website

Ticket Gate: Yes

Customer Services:

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details)

Customer Help Points: Yes

Customer Help Points Note:

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Station facilities

ATM Machine: No

Baby Change: No

Seated Area: Yes

Passenger Information Systems: DepartureScreens, Announcements

Shops: No

Station Buffet: No

Telephones (Cards & Coins): No

Toilets: Yes

Toilets Note:

On the paid side of the barrier in the stations ticket hall.

Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: No

Sheltered: no

Cycle Storage CCTV: No

Other transport

Location for rail replacement services: No rail replacement bus services operate from this station.

Taxi Rank: No

Bus Service: Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes

Accessible Public Telephones: No

Accessible Toilets: Yes

Accessible Toilets Note:

An accessible toilet is located in the ticket hall on the paid side of the barrier. This toilet is operated with a radar key.

Induction Loop: Yes

Wheelchairs Available: Yes

Ramp For Train Access: Yes

Step Free Access: Yes

Step Free Access Note:

Accessibility Category A. This station has step-free access to all platforms.
Staff ramp assistance is always available.
Accessible seating is available on platforms 3&4.

Accessible Taxis: No

Accessible Ticket Machines: Yes

Accessible Ticket Machines Note:

Accessible ticket machines are located in the stations ticket hall.

Impaired Mobility Set Down: No

Staff Help Available: Yes

Staff Help Available Note: Staff are available to assist from the first to last train.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

The information in this document was generated 02/07/2022 04:59:22