Ashurst New Forest station
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: South Western Railway
Ticket Office Note:
Platform 1 just inside entrance.
Lost Property Contact Available:
Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points:
Customer Help Points Note:
Customer Help points are located on every platform
Telephones (Cards & Coins):
Station Car Park
Car Parking Contact Available:
0345 6000 650
Access to car park through the New Forest pub car park.
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
To Southampton: Bus stop on Main A35 road opposite station entrance
To Brockenhurst: Bus lay-by next to New Forest Hotel
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step-free category B2 station. There is step-free access to Platform 1 (for trains to Southampton and London)
Access to Platform 2 (for trains to Bournemouth) is either by stepped footbridge or via uneven gravel path (250m) from the council car park in Ashurst.
Step-free route between platforms is approximately 900m.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down:
Staff Help Available:
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.
You can also use our Assisted Boarding Points service. More information here: here
The information in this document was generated 25/09/2021 03:07:14