Address
Alton station
Station Road
Alton
GU34 2PZ
Ticket office
Monday to Friday:
6:30 AM to 7:00 PM
Saturday:
7:30 AM to 5:30 PM
Sunday:
8:30 AM to 4:00 PM
General information
Station Operator:
SW
Station Code:
AON
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: South Western Railway
Ticket Office Note:
By entrance to booking hall
Passenger services
Lost Property Contact Available:
No
Ticket Gate:
No
Customer Services:
Please contact our Customer Service Department on 0345 6000 650
Customer Help Points:
Yes
Customer Help Points Note:
Customer Help points are located on every platform
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Shops:
No
Station Buffet:
Yes
Station Buffet Note:
A Whistle Stop Agents is located on platform 1 and it sells coffee, tea, drinks, hot and cold sandwiches, etc. There is also a station café in the car park that sells hot and cold food and drinks.
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Waiting Room:
No
Car parking
Station Car Park
Spaces:
185
Annual Charge:
£1249.00
Daily Charge:
£9.30
Monthly Charge:
£129.90
Off Peak Charge:
£3.50
Three Monthly Charge:
£389.70
Weekly Charge:
£41.90
Car Parking Contact Available:
No
Note:
Weekend tickets available after 1200 Fridays £7.90.
Off Peak from 1200 Monday to Friday
Cycling
Cycle Storage Availability:
Yes
Sheltered:
no
Spaces:
60
Type:
Lockers
Cycle Storage CCTV:
No
Other transport
Location for rail replacement services:
Station Forecourt, Station Road
Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only during Ticket Office opening hours.
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Step-free category A Station. Level access to Platform 1. Lifts to Platform 2.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down:
No
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 1:24 PM
Saturday 6:00 AM to 1:24 PM
Sunday 10:00 AM to 6:00 PM
Assisted Travel:
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
The information in this document was generated 18/08/2022 01:50:42