Aylesford

Address

Aylesford station
Station Road
Aylesford
ME20 7LL

General information

Station Operator: SE
Station Code: AYL
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available: Yes
Phone number: 0345 322 7021
Website: Go to website
Ticket Gate: No
Customer Services: 0345 322 7021
Customer Help Points: Yes
Customer Help Points Note: On platform 1

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes

Station Car Park

Operator: Southeastern
Spaces: 10
Car Parking Contact Available: No
Phone number: 0345 322 7021
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 6
Type: Stands
Location: in the Car Park
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Towards Maidstone: Replacement bus stop outside the station entrance.

Towards Strood: Bus stop opposite the station entrance.

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not wheelchair accessible

Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note: Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1  for services to Strood. There is no step free access to Platform 2 - Step access only via footbridge to platform 2 for services towards Maidstone. No step free interchange between platforms.Wheelchair ramp available on the train.
Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are available to book

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: platform 1
Impaired Mobility Set Down: No
Staff Help Available: No
Staff Help Available Opening Times: Monday to Sunday Unavailable
Assisted Travel: This is an unstaffed station. Ramp for train access and staff to assist, are on the trains and they can only help getting on and off trains . You can now book assistance up to 2 hours before your journey. If you need assistance whether booked or unbooked please ensure you make yourselves visible on the platform so the on train staff can see you. There are also Help points on the platform where you can get in touch with our assisted travel team.We now have a mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

The information in this document was generated 18/08/2022 01:54:27