Brentwood Details

Address

Brentwood station
Warley Hill
Brentwood
CM14 4EW

Ticket office

Monday to Friday: 6:10 AM to 8:00 PM

Saturday: 6:10 AM to 8:00 PM

Sunday: 7:10 AM to 8:10 PM

General information

Station Operator: XR

Station Code: BRE

Staffing Level: partTime

CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes

Oyster Validator: Yes

Smartcard Issued: No

Smartcard Validaton: No

Travelcard: Zone 9

Oyster Topup: Yes

Prepurchase Collection: Yes

Smartcard Topup: No

Ticket Machine: Yes

Penalty Fares: Applicable Operators: Elizabeth Line

Ticket Office Note:

Warley Hill entrance in the ticket hall

Passenger services

Lost Property Contact Available: Yes

Website: Go to website

Ticket Gate: Yes

Customer Help Points: Yes

Customer Help Points Note:

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Station facilities

ATM Machine: No

ATM Machine Note:

In ticket hall

Baby Change: Yes

Seated Area: Yes

Passenger Information Systems: DepartureScreens, Announcements

Shops: Yes

Shops Note: News agent located at the top of the staircase to platform 1

Station Buffet: Yes

Station Buffet Note: Coffee shop located on platform 3

Telephones (Cards & Coins): No

Toilets: Yes

Toilets Note:

Platforms 3&4

Baby change facilities are available within the accessible toilets on platforms 3&4.

Waiting Room: No

Waiting Room Note:

Heated waiting rooms are located on both Platform 3 and Platform 4.
There is one step to access the waiting room on platform 4.
Access to the waiting room on platform 3 is step free.
Both waiting rooms are open from first train to last.

Car parking

Car parking: Yes

Spaces: 421

Car Parking Contact Available: No

Website: Go to website

Cycling

Cycle Storage Availability: Yes

Sheltered: yes

Type: Stands

Location: Alexandra Road car park and limited spaces on Platform 4

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail replacement bus services depart from:

Alexandra Road for both Westbound and Eastbound services

Click here for map

Taxi Rank: Yes

Taxi Rank Note:

A taxi office is located at the platform 4 entrance/exit to the station on The Parade

Bus Service: Yes

Bus Service Note:

Bus stops are located outside station on the main road.

Information to plan your onward journey is available in a printable format www.nationalrail.co.uk/static/documents/content/Brentwood%20MAP.pdf

Details of nearest taxis are shown on station information poster.

Accessibility

Accessible Booking Office Counter: Yes

Accessible Public Telephones: No

Accessible Toilets: Yes

Accessible Toilets Note: The National key toilets are located on Platform 3 and 4; these toilets are operated by a radar key.

Induction Loop: Yes

Wheelchairs Available: Yes

Ramp For Train Access: Yes

Step Free Access: Yes

Step Free Access Note:

Accessibility Category B3. This station has step-free access to some platforms. It is step-free from the booking hall via lifts to Platforms 1, 2 and 3. Access to Platform 4 through Alexandra Road car park entrance via a high gradient road.
Staff ramp assistance is always available
Accessible seating is available on platforms 3&4.

Accessible Taxis: No

Accessible Ticket Machines: Yes

Accessible Ticket Machines Note:

Accessible ticket machines are located within the ticket hall on Warley Hill and inside the station entrance on platform 4 The Parade.

Impaired Mobility Set Down: Yes

Staff Help Available: Yes

Staff Help Available Note: Staff are available to assist from the first to last train.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

The information in this document was generated 03/07/2022 12:10:41