The Paddocks, off Station Hill
Ticket buying & collection
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Help points at this station can be found at the following location(s):
- On the single platform between two of the three benches, fixed to the grey post beneath the customer information screens
Station Car Park
There are two cycle stands to the far left of the station car park, just next to the ramped entrance to the station.
Replacement bus services stop in the station car park
This station is a single platform and rural. It has step-free access but via a slope which may be too steep for some wheelchair users.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
Details of nearest taxis are shown on station information poster
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using the Help Point at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 03/07/2022 12:18:12