St Johns Street
Monday to Friday:
6:30 AM to 2:15 PM
6:30 AM to 2:15 PM
There is no ramp assistance available for trains departing off platform 2 (Bristol bound trains). If you need assistance boarding or alighting from platform 2, please contact the GWR Passenger Assist team on 0800 197 1329.
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Great Western Railway
Ticket Office Note:
On Ticket Office side platform, on car park side of station.
Lost Property Contact Available:
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Customer Help Points:
Passenger Information Systems:
Telephones (Cards & Coins):
Waiting Room Note:
Station Car Park
APCOA Parking (UK) Limited
Per Hour Charge:
Three Monthly Charge:
Car Parking Contact Available:
0345 165 2030
Cycle Storage Availability:
Platforms 1 and 2
Cycle Storage CCTV:
Location for rail replacement services:
Front of the station
Taxi Rank Note:
The local taxi company is Beeline Taxis. Telephone 01278 444334.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Booking Office Counter Note:
Low level ticket office counter available at this station.
Accessible Public Telephones:
Accessible Public Telephones Note:
Public telephones are not accessible
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step-free category B3 station - “Some step-free access, may be in one
Platform 1 (Taunton bound) has step free access.
Platform 2 (Bristol bound) has step free access, however, due to severe incline from train to platform, ramp assistance onto the train is not available. If you need assistance travelling from this platform, please speak to our Passenger Assist team on 0800 197 1329.
Access between platforms are via local roads as Platform 2 can only be accessed via a footbridge on station.
Accessible Taxis Note:
Accessible taxis are available
Accessible Ticket Machines:
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Set- Down / Pick up Points are available at the station entrance.
Staff Help Available:
The information in this document was generated 09/03/2021 04:38:26