Broxbourne station
Station Approach
EN10 7AW

Ticket office

Monday to Friday: 6:30 AM to 7:00 PM
Saturday: 7:15 AM to 6:45 PM
Sunday: 9:00 AM to 5:45 PM

Station details


The lifts are out of order between Platform 1 + 2 and the station until further notice at Broxbourne station

All toilets are out of order at Broxbourne station.

General information

Station Operator: LE
Station Code: BXB
Staffing Level: fullTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: Yes
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points: No

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note: Passport Photo Booth
Station Buffet: Yes
Station Buffet Note: Cold drinks vending machine Food vending machine
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: Toilets including accessible (radar key) toilets are located on the over bridge and open during staffing hours.
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 531
Annual Charge: £1400.00
Daily Charge: £10.00
Monthly Charge: £140.00
Off Peak Charge: £7.00
Three Monthly Charge: £400.00
Weekly Charge: £40.00
Car Parking Contact Available: No
Website: Go to website


Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 52
Type: Wheel Racks
Location: Station forecourt and behind the station building
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Substitute bus services stop on the station forecourt

Taxi Rank: Yes
Taxi Rank Note:

Taxi rank at station front

Bus Service: Yes
Bus Service Note:

Hertfordshire buses operate from outside the station. Broxbourne is a PlusBus location click here to see the PlusBus map


Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has step free access to all platforms via lifts.

This station is a category A station according to ORR station classification system.

Assistance meeting point is the ticket office.

Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:15 AM to 8:15 PM
Saturday 7:15 AM to 6:45 PM
Sunday 8:15 AM to 5:45 PM
Staff Help Available Note:

Assistance is provided by station staff during the hours of train service operation. Booking is recommended.

Assisted Travel:

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

The information in this document was generated 27/01/2022 22:47:48