Cardiff Central Station
Monday to Friday:
5:40 AM to 9:30 PM
5:40 AM to 9:30 PM
7:30 AM to 9:30 PM
Ticket buying & collection
Oyster Pre Pay:
Ticket Office Note:
At the Penarth Road entrance and on the concourse.
Lost Property Contact Available:
03333 211 202
Customer Help Points:
ATM Machine Note:
Located outside the main entrance.
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
News agent and convenience store
Station Buffet Note:
Cold drinks vending machine.
Hot drinks vending machine.
Food vending machine.
Food outlet (Seating available).
Telephones (Cards & Coins):
The toilets are located on Platforms 1 to 8. The National Key toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a radar key and are only available during staffing hours.
Waiting Room Note:
On platforms 1/2, 3/4, 6/7 and 8.
National Car Parks Ltd
Car Parking Contact Available:
03450 507 080
Cycle Storage Availability:
East end of platforms 1 and 2, 3 and 4, 6 and 7 - also at the front and rear of the station.
Cycle Storage CCTV:
Location for rail replacement services:
At the rear car park (Penarth Road entrance)
Taxi Rank Note:
Taxi rank is on the right as you exit the main station entrance
Bus Service Note:
There is currently no central bus station. Bus services depart and arrive at stops around the city centre. Click on the link to see a list of routes and timetables
Buy a Cardiff PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Public Telephones Note:
There are four payphones in the concourse and one each on platforms 1/2, 3/4 and 6/7.
Accessible Toilets Note:
The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step free access is available to Platforms 0 to 8.
Accessible Ticket Machines:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 4:00 AM to 1:00 AM
Saturday 4:00 AM to 12:30 AM
Sunday 7:00 AM to 12:30 AM
Staff Help Available Note:
Monday to Friday 04:00 to 01:00
Saturday 04:00 to 00:30
Sunday 07:00 to 00:30
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 10/08/2022 05:08:43