Chafford Hundred Lakeside

Address

Chafford Hundred station
Burghley Road
Chafford Hundred
RM16 6QQ

Ticket office

Monday to Friday: 6:00 AM to 6:30 PM
Saturday: 8:15 AM to 6:30 PM
Sunday: 8:45 AM to 3:20 PM

Station details

Alerts

The lifts between station concourse and lower level are out of order at Chafford Hundred station.

General information

Station Operator: CC
Station Code: CFH
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Comments: Oyster top-up is only available from the self-service ticket machines
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: c2c

Passenger services

Lost Property Contact Available: No
Phone number: 03457 44 44 22
Website: Go to website
Ticket Gate: Yes
Customer Services:

Monday - Friday, 08:00 - 20:00

Saturday and Sunday: 09:00 - 16:00

Public Holidays: 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

contact@c2crail.co.uk

Customer Help Points: Yes

Station facilities

ATM Machine: Yes
ATM Machine Note:

Tesco Express outside the station 

Baby Change: Yes
Seated Area: No
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Shops Note:

Lakeside Shopping Centre. 

Station Buffet: Yes
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note:

The toilets are located in the Booking Hall.

The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.

Waiting Room: No

Car parking

Car parking: Yes

Station Car Park

Operator: National Car Parks Ltd
Spaces: 138
Annual Charge: £1164.00
Daily Charge: £7.70
Monthly Charge: £116.00
Off Peak Charge: £3.30
Per Hour Charge: £1.00
Three Monthly Charge: £337.00
Weekly Charge: £30.00
Car Parking Contact Available: No
Phone number: 0845 050 70 80
Website: Go to website
Note:

Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 52
Type: Compound
Location: Outside station entrance (stands), by car park entrance (secure)
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Bus stops outside station entrance.

Ticket acceptance may be arranged on TfL Bus 370 to South Ockendon and Upminster, this service operates from Lakeside Shopping Centre Bus Station.

Taxi Rank: Yes
Taxi Rank Note:

Yes

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

Customer Service Staff

Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: Booking hall. This can be accessed using a radar key.
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Step free access is available from street level to the platform. Lifts/subways also connect the station to Intu Lakeside shopping centre 

Accessible Taxis: No
Accessible Taxis Note:

Operated by local companies. Pre-booking advised

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Outside station entrance

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 5:45 AM to 10:00 PM
Saturday 6:45 AM to 9:30 PM
Sunday 7:15 AM to 4:30 PM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 28/06/2022 18:07:33