Congleton

Address

Congleton station
Park Lane
Congleton
CW12 3DE

Ticket office

Monday: 6:30 AM to 1:40 PM
Tuesday: 6:30 AM to 1:40 PM
Wednesday: 6:30 AM to 1:40 PM
Thursday: 6:30 AM to 1:40 PM
Friday: 6:30 AM to 1:40 PM
Saturday: 7:30 AM to 1:40 PM
Sunday: Unavailable

Station details

Alerts

From 7 March 2021, this station will transfer the phone payment parking service from APCOA to RingGo. Find out more at www.northernrailway.co.uk/travel/car-parking 

General information

Station Operator: NT
Station Code: CNG
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Northern
Ticket Office Note:

Ticket Machine located in the Booking Hall close to the ticket office and facing the car park - accepts cards only

Passenger services

Lost Property Contact Available: No
Phone number: 08002006060
Website: Go to website
Ticket Gate: No
Customer Services: 08002006060
Customer Help Points: Yes
Customer Help Points Note:

Platforms 1&2

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No
Waiting Room Note: Waiting room available during booking office hours, and canopies at all times

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Northern
Spaces: 35
Daily Charge: £3.00
Car Parking Contact Available: No
Phone number: 0800 200 6060
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 17
Type: Wheel Racks/ Stands
Cycle Storage CCTV: No

Other transport

Location for rail replacement services: Pick Up / Drop Off at the bus stop at the top of the station approach road.
Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Busline 0871 200 2233

Accessibility

Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note:

Ticket office staff make every effort to assist disabled passengers with tickets and information.

Accessible Public Telephones: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Category B station, Scooter Friendly Station - separate level access from station front to Manchester platform and ticket office and from path to Stoke platform. A stepped footbridge links both platforms.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Impaired Mobility Set Down Note:

No designated area is provided. The station front may be used for set down purposes.

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:30 AM to 1:40 PM
Saturday 7:30 AM to 1:40 PM
Sunday Unavailable
Assisted Travel:

Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist

The information in this document was generated 25/07/2021 19:22:11