Congleton

Address

Congleton station
Park Lane
Congleton
CW12 3DE

Ticket office

Monday: 6:30 AM to 1:40 PM
Tuesday: 6:30 AM to 1:40 PM
Wednesday: 6:30 AM to 1:40 PM
Thursday: 6:30 AM to 1:40 PM
Friday: 6:30 AM to 1:40 PM
Saturday: 7:30 AM to 1:40 PM
Sunday: Unavailable

Station details

Alerts

The footbridge at Congleton station is closed for refurbishment. To safely access the platforms, follow the diversion route over the road bridge. Please ensure you allow extra time. For assistance, please speak to a member of station staff or contact Passenger Assist on 0800 138 5560.

General information

Station Operator:
NT
Station Code:
CNG
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Northern
Ticket Office Note:

Ticket Machine located in the Booking Hall close to the ticket office and facing the car park - accepts cards only

Passenger services

Lost Property Contact Available:
No
Phone number:
08002006060
Website:
Go to website
Ticket Gate:
No
Customer Services:
08002006060
Customer Help Points:
Yes
Customer Help Points Note:

Platforms 1&2

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
No
Waiting Room:
No
Waiting Room Note:
Waiting room available during booking office hours, and canopies at all times

Car parking

Car parking:
Yes

Station Car Park

Operator:
Northern
Spaces:
35
Daily Charge:
£3.00
Car Parking Contact Available:
No
Phone number:
0800 200 6060
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
17
Type:
Wheel Racks/ Stands
Location:
Next to car park
Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:
Pick Up / Drop Off at the bus stop at the top of the station approach road.
Taxi Rank:
Yes
Taxi Rank Note:

No, www.traintaxi.co.uk

Bus Service:
Yes
Bus Service Note:

Busline 0871 200 2233

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Booking Office Counter Note:

Ticket office staff make every effort to assist disabled passengers with tickets and information.

Accessible Public Telephones:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
  • Category B Station
  • Scooter Friendly Station

separate level access from station front to Manchester platform and ticket office and from path to Stoke platform. A stepped footbridge links both platforms.

To find our more about travelling around this station, please see the 360 map click here

Accessible Taxis:
No
Accessible Taxis Note:

You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:

No designated area is provided. The station front may be used for set down purposes.

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:30 AM to 1:40 PM
Saturday 7:30 AM to 1:40 PM
Sunday Unavailable
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 11/27/2022 7:20:39 PM