Ticket buying & collection
Monday to Sunday 06:00 - 21:00
Available from customer service offices, located on platform 1 and 3.
Starbucks, M&S Simply Foods, WHSmiths and The Pumpkin Cafe
Toilets are located on Platforms 1 and 2/3
Toilet opening hours - Monday to Friday:05.15 -01.30, Saturday: 05.30 - 12.30, Sunday: 07.30 - 01.30
An accessible toilet is available on platform 1, accessed using a RADAR key.
Unheated seating areas available on the concourse on all platforms and with 7 waiting rooms around the station.
Multi Storey (Car Park 1)
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Cycle Hub off main concourse 144 spaces
59 cycle hoops at the end of platform 1 , 2x spaces per hoop = 118 spaces
Rail replacement coach services can be found in the multi-storey car park
Outside station front
Yes , Located on platform 1 , these toilets are operated with a radar key
Category A - This station has step-free access to all platforms / the platform
Tuesday 5:00 AM to 2:00 AM
Wednesday 5:00 AM to 2:00 AM
Thursday 5:00 AM to 2:00 AM
Friday 5:00 AM to 2:00 AM
Saturday 5:00 AM to 1:00 AM
Sunday 7:15 AM to 2:00 AM
Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Assistance Meeting Point: Customer service office on Platform 1.
The information in this document was generated 03/07/2022 11:48:49