Fratton Details

Address

Fratton station
Selbourne Terrace
Portsmouth
PO1 5AW

Ticket office

Monday to Friday: 5:55 AM to 7:40 PM

Saturday: 5:55 AM to 7:40 PM

Sunday: 9:10 AM to 6:40 PM

Station details

Alerts

The lifts will be out of order between platform 2/3 and station entrance/exit from now until further notice at Fratton station.

General information

Station Operator: SW

Station Code: FTN

Staffing Level: partTime

CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No

Oyster Validator: No

Smartcard Issued: Yes

Smartcard Validaton: Yes

Oyster Topup: No

Prepurchase Collection: Yes

Smartcard Topup: Yes

Ticket Machine: Yes

Penalty Fares: Applicable Operators: South Western Railway

Ticket Office Note:

Outside the main station entrance and in the booking hall

Passenger services

Lost Property Contact Available: No

Website: Go to website

Ticket Gate: Yes

Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points: Yes

Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine: No

Baby Change: No

Seated Area: Yes

Shops: Yes

Station Buffet: Yes

Station Buffet Note:

Food outlet

Telephones (Cards & Coins): Yes

Toilets: Yes

Toilets Note: The toilets are located in the Booking Hall on Platform 1. The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key.

Waiting Room: No

Car parking

Car parking: Yes

Station Car Park

Spaces: 66

Annual Charge: £892.50

Daily Charge: £6.80

Monthly Charge: £88.20

Off Peak Charge: £2.00

Three Monthly Charge: £264.60

Weekly Charge: £34.00

Car Parking Contact Available: No

Website: Go to website

Note:

Off Peak from 1600 Monday to Friday

Cycling

Cycle Storage Availability: Yes

Sheltered: yes

Spaces: 110

Type: Compound

Location:

Platform 1

Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Goldsmith Avenue (for buses in both directions).

Goldsmith Avenue is located on the opposite side of the footbridge from the main entrance/taxi rank/Railway club.

Taxi Rank: Yes

Taxi Rank Note:

Located directly outside main entrance/exit

Bus Service: Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes

Accessible Public Telephones: No

Accessible Toilets: Yes

Induction Loop: Yes

Wheelchairs Available: Yes

Ramp For Train Access: Yes

Step Free Access: Yes

Step Free Access Note: Step-free category A Station - This station has step-free access to all platforms

Accessible Taxis: No

Accessible Ticket Machines: Yes

Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down: No

Staff Help Available: Yes

Staff Help Available Opening Times: Monday to Friday 5:00 AM to 11:00 PM
Saturday 5:00 AM to 11:00 PM
Sunday 6:30 AM to 10:30 PM

Assisted Travel:

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station, until 23:00 daily. Please make yourself known to staff in the Ticket Office or on the platforms. After 23:00 boarding and alighting assistance can be provided by the Guard on board the train, who will step out onto the platform when the train arrives. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

The information in this document was generated 03/07/2022 11:34:11