Hackney Downs

Address

Hackney Downs station
Dalston Lane
Hackney
E8 1LA

Ticket office

Monday to Friday: 7:30 AM to 10:00 AM

Station details

Alerts

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station 

General information

Station Operator: LO
Station Code: HAC
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: Yes
Travelcard: Zone 2
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Greater Anglia, London Overground

Passenger services

Lost Property Contact Available: No
Phone number: 0343 222 1234
Website: Go to website
Ticket Gate: Yes
Customer Services: 0343 222 1234
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note:

Located on platform 1

Station Buffet: Yes
Station Buffet Note: Cold drinks vending machine Food vending machine
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 32
Type: Stands
Location:

Alongside station entrance

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Use Bus stop P in Amhurst Road for northbound services to Enfield Town/Cheshunt/Chingford

Use Bus stop D in Amhurst Road for southbound services to Liverpool Street

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

London buses operate from outside the station

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: No
Step Free Access: No
Step Free Access Note:

There are steps to all platforms

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:20 AM to 8:00 PM
Saturday 6:20 AM to 8:00 PM
Sunday 8:20 AM to 3:30 PM
Staff Help Available Note:

Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

The information in this document was generated 18/09/2021 13:46:13