Heswall

Address

Heswall station
off Brimstage Road
Heswall
CH60 1XQ

General information

Station Operator: AW
Station Code: HSW
Staffing Level: unstaffed
CCTV: No

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: No
Smartcard Topup: No
Ticket Machine: No

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points: No

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: DepartureScreens, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Transport for Wales
Spaces: 10
Car Parking Contact Available: No
Phone number: 03333211202
Website: Go to website

Cycling

Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: No

Other transport

Location for rail replacement services: Wait at bus stops on Brimstage Road adjacent to shops
Taxi Rank: No
Bus Service: Yes
Bus Service Note:

The nearest bus stops are located outside the station car park.

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Category B

Step free access to Platform 1 (to Bidston) via a ramp from the car park with a steep gradient. Step free access to Platform 2 (to Wrexham) via the subway and ramp with a steep gradient. Ramps, subway and car park can also be accessed via footpath near railway bridge off A5137 Brimstage Road

For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.

Accessible Taxis: No
Accessible Ticket Machines: No
Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Note: No platform staff available. Assistance is provided by the Conductor on the train.

The information in this document was generated 16/09/2021 22:28:00