London Liverpool Street


London Liverpool Street station

Ticket office

Monday: 3:10 AM to 1:00 AM
Tuesday: 4:00 AM to 1:00 AM
Wednesday: 4:00 AM to 1:00 AM
Thursday: 4:00 AM to 1:00 AM
Friday: 3:40 AM to 1:00 AM
Saturday: 3:40 AM to 1:00 AM
Sunday: 3:40 AM to 1:00 AM

General information

Station Operator: NR
Station Code: LST
Staffing Level: fullTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: Yes
Smartcard Issued: Yes
Smartcard Validaton: Yes
Travelcard: Zone 1
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Greater Anglia, c2c, London Overground, Elizabeth Line
Ticket Office Note: Located on the main concourse

Passenger services

Lost Property Contact Available: No
Phone number: 0330 024 0215
Website: Go to website
Ticket Gate: Yes
Customer Services: There is a customer services point at this station
Customer Help Points: Yes
Customer Help Points Note:

Yes, help is available 24 hours a day. It can be found from the Rail Information Point, Network Rail Station Reception or any member of station staff. Or by telephoning 020 7295 2789 (Monday - Friday 0700-1900) or by ringing 07788 924 382 after 19:00.


Station facilities

ATM Machine: Yes
ATM Machine Note: Located on concourse
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note: Wide range of shops
Station Buffet: Yes
Station Buffet Note: Coffee shop Buffet Coffee kiosk Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10.
Waiting Room: Yes

Car parking

Car parking: No


Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 233
Type: Stands
Location: Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Replacement transport stop on either Liverpool Street (outside the station entrance), or beside Platform 10, depending on operational requirements

Taxi Rank: Yes
Taxi Rank Note:

Taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance on Liverpool Street (during station closing hours).

Bus Service: Yes
Bus Service Note:

Buses are located out the station and are accessible via lift on main concourse. All Transport for London buses are accessible by step free access.

More information about Transport for London buses can be found here


Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Public Telephones Note:
Accessible Toilets: Yes
Accessible Toilets Note:

Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.

Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

All the platforms are on the same level. There are lifts and escalators available to get to the Liverpool Street bus station and shops.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance (during station closing hours)

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Yes by entering station via Primrose Street next to platform 10. Please ask at the Network Rail Station Reception, adjacent to Platform 10 for mobility assistance. You can also telephone to book in advance on 020 7295 2789 (Monday - Friday 0700-1900) or 07788 924 382. It is preferred if assistance is booked 24 hours in advanced of travel.

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 4:00 AM to 1:00 AM
Saturday 4:00 AM to 1:00 AM
Sunday 4:00 AM to 1:00 AM
Staff Help Available Note: Open during station opening hours.
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 08/08/2022 02:02:41