Mistley

Address

Mistley station
High Street
Mistley
CO11 1HH

General information

Station Operator: LE
Station Code: MIS
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.
Customer Help Points: Yes
Customer Help Points Note:

Help point available in car park

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Operator: Greater Anglia
Spaces: 6
Car Parking Contact Available: No
Phone number: 0845 600 7245
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 6
Type: Stands
Location: Car park
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail replacement bus services stop on the main road, by the station entrance.
Taxi Rank: No
Bus Service: No

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has step free access to both platforms HOWEVER, PLEASE NOTE. Step free Access to platform 1 (towards Manningtree) is via the Barrow Crossing at the end of the platform. This ramp is quite steep so may not be suitable for all.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the platform.
Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: No
Staff Help Available Opening Times: Monday to Sunday Unavailable
Staff Help Available Note: Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
Assisted Travel:

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

The information in this document was generated 23/04/2021 03:07:22