Monday to Friday:
6:15 AM to 8:20 PM
6:15 AM to 7:45 PM
8:30 AM to 5:30 PM
From 16th May the Northern forecourt will be closed to vehicles as part of the WBC Market Street development. Customers can use the multi-storey car park that was installed last year.
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Great Western Railway
Ticket Office Note:
At station entrance
Lost Property Contact Available:
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Customer Help Points:
Passenger Information Systems:
Station Buffet Note:
Telephones (Cards & Coins):
The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Station Car Park
APCOA Parking (UK) Limited
Three Monthly Charge:
Car Parking Contact Available:
0345 165 2030
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Front of the station by Platform 2
Taxi Rank Note:
Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Toilets Note:
The radar key is available from station staff.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step Free Category A Station - This station has step free access to all platforms via liftsand an overbridge to the West of the main station buildings. Safety warning - Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. Please take extra care when using this station.
Accessible Taxis Note:
Accessible taxis are available. Please request staff assistance.
Accessible Ticket Machines:
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Set- Down / Pick up Points are available at the station entrance
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 9:00 PM
Saturday 6:00 AM to 8:00 PM
Sunday 8:50 AM to 5:50 PM
Staff Help Available Note:
Meeting point: Platform 2 waiting room.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 28/06/2022 19:34:39