Address
Nailsea & Backwell station
Station Road
Backwell
BS48 3LH
Ticket office
Monday to Friday:
6:30 AM to 9:30 AM
General information
Station Operator:
GW
Station Code:
NLS
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Great Western Railway
Ticket Office Note:
Platforms 2 near the shelter
Passenger services
Lost Property Contact Available:
No
Ticket Gate:
No
Customer Services:
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Customer Help Points:
Yes
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Station Buffet Note:
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No
Car parking
Council Managed Car Park
Operator:
North Somerset Council
Spaces:
268
Car Parking Contact Available:
No
Phone number:
01934 888 888
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
20
Type:
Stands
Location:
access road
Cycle Storage CCTV:
No
Other transport
Location for rail replacement services:
Bus Stop at end of Station Close
Taxi Rank:
Yes
Taxi Rank Note:
No
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
No
Step Free Access:
No
Step Free Access Note:
Step-free category B3 station - “Some step-free access, may be in one
direction only.” Steep flight of steps to southbound platform, ramped access to northbound platform steeper than 1:12 gradient, no wheelchair access available to trains.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:
Set down space is available on Station Close.
Staff Help Available:
No
Staff Help Available Opening Times:
Monday to Friday Unavailable
Saturday Unavailable
Sunday Unavailable
Staff Help Available Note:
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
Assisted Travel:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 03/07/2022 11:43:24