Norwood Junction


Norwood Junction station
Station Road
South Norwood
SE25 5AG

Ticket office

Monday to Friday: 5:55 AM to 8:20 PM
Saturday: 6:20 AM to 8:20 PM
Sunday: 7:40 AM to 7:15 PM

Station details


Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station 

General information

Station Operator: LO
Station Code: NWD
Staffing Level: partTime

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Travelcard: Zone 4
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: London Overground, Southern

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: Yes
Customer Services:

You can Contact Customer Services on 0343 222 123

Customer Help Points: Yes
Customer Help Points Note:

Customer assistance window - platforms 4/5.

Station facilities

ATM Machine: Yes
ATM Machine Note: Located outside main entrance
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: No
Shops Note: High street shops
Station Buffet: Yes
Station Buffet Note: Coffee shop on Platform 1. Kiosk on Platforms 4/5
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note:

Toilets on Platform 1

Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: London Overground
Spaces: 15
Annual Charge: £572.00
Daily Charge: £4.00
Monthly Charge: £70.00
Weekly Charge: £18.00
Car Parking Contact Available: No
Phone number: 08451 272920
Website: Go to website


Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 10
Type: Wheel Racks
Location: station front
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Use bus stop A in Selhurst Road for buses towards East Croydon, Sutton and West Croydon

Use bus stop B in Selhurst Road for buses towards Balham, Crystal Palace, New Cross Gate, Tulse Hill and London Bridge

Taxi Rank: Yes
Taxi Rank Note:

Information on taxis from this station is available at

Bus Service: No


Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Step free access from main entrance to Ticket Office and platform 1 only. Subway with steps to all other platforms. Rear (Woodside) entrance - steps to all platforms. Step-free route from rear entrance to main entrance via public subway outside station. Nearest step-free stations are Anerley, West Norwood or East Croydon

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Impaired Mobility Set Down Note:

No dedicated area

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 5:55 AM to 8:20 PM
Saturday 6:20 AM to 8:20 PM
Sunday 7:40 AM to 7:15 PM

The information in this document was generated 16/09/2021 21:15:00