Newport (South Wales)


Newport (South Wales) station
High Street
NP20 4AX

Ticket office

Monday to Friday: 5:45 AM to 8:00 PM
Saturday: 6:30 AM to 8:30 PM
Sunday: 8:00 AM to 7:45 PM

General information

Station Operator: AW
Station Code: NWP
Staffing Level: fullTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Western Railway

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: Yes
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: No
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note: Newsagent (available on platforms 2 and 3).
Station Buffet: Yes
Station Buffet Note: Food outlet (available on platforms 2 and 3).
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Waiting Room: No

Car parking

Car parking: Yes

Godfrey Road

Operator: National Car Parks Ltd
Spaces: 246
Car Parking Contact Available: No
Phone number: 03450 507 080
Website: Go to website

Visit for parking prices. 


Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 42
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Coach stop on Queensway, adjacent to the station taxi rank, unless otherwise stated on the station poster boards.

Taxi Rank: Yes
Taxi Rank Note:

Taxi rank outside the main entrance to the station.

Bus Service: No


Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Public Telephones Note: The pay phone is located on platforms 2 and 3.
Accessible Toilets: Yes
Accessible Toilets Note: The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Category B

Step free access is available to all platforms via lifts.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Set down and pick up in the short-stay station car park, located off Queensway.

Staff Help Available: Yes
Staff Help Available Opening Times: Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 8:00 AM to 11:59 PM
Staff Help Available Note:

Monday to Friday 04:30 to 01:00

Saturday 04:30 to 00:01

Sunday 07:30 to 01:00

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 28/06/2022 19:28:18