Preston (Lancs)


Preston station

Ticket office

Monday to Friday: 5:45 AM to 10:00 PM
Saturday: 4:45 AM to 9:00 PM
Sunday: 8:00 AM to 10:00 PM

General information

Station Operator: VT
Station Code: PRE
Staffing Level: fullTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Northern, TransPennine Express
Ticket Office Note:

Ticket machines can be found in the booking hall.

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: No
Customer Services:

Customers are encouraged to approach a member of station staff with any customer information enquiry. 

Customer Help Points: Yes
Customer Help Points Note:

Information Kiosk on Platform 3. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.

Station facilities

ATM Machine: Yes
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Station Buffet: Yes
Station Buffet Note:

Refreshments and shops available on Platform 3/4

Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note:

The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.

Waiting Room: Yes
Waiting Room Note:

Available on Platform 3/4. Automatic doors available on all waiting rooms.

Car parking

Car parking: Yes

Station Car Park

Operator: Avanti West Coast
Spaces: 1025
Annual Charge: £1200.00
Daily Charge: £12.00
Monthly Charge: £166.00
Three Monthly Charge: £374.00
Car Parking Contact Available: No
Website: Go to website

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.


Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 246
Type: Compound
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Pick Up / Drop Off in the short stay car park on Butler St.

Taxi Rank: Yes
Taxi Rank Note:

Available outside the entrance. A freephone line is available in the ticket office area.

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here


Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note:

The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.

Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:
Category B1 - This station has step-free access to all platforms via the subway (with steep ramps) or using the lifts provided.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available Note:

Passenger Assist meeting point is at the Information Kiosk within the Waiting Room on Platform 3. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 29/06/2022 14:03:17