Redditch

Address

Redditch station
Bromsgrove Road
Redditch
B97 4RB

Ticket office

Monday: 6:15 AM to 7:00 PM
Tuesday: 6:15 AM to 7:00 PM
Wednesday: 6:15 AM to 7:00 PM
Thursday: 6:15 AM to 7:00 PM
Friday: 6:15 AM to 8:00 PM
Saturday: 6:15 AM to 8:00 PM
Sunday: 9:00 AM to 4:00 PM

General information

Station Operator: WM
Station Code: RDC
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

A Ticket Vending Machine is located in the car park, outside the Booking Hall.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Redditch station is accredited by the Secure Station Scheme**
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Toilets Note: The National key toilets are located by the Ticket Office; these toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Thursday 06:15-19:00, Friday 09:15-20:00, Saturday 06:15-20:00 and Sunday 09:00-16:00. The toilet facilities are not available when the Ticket Office is closed.
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Indigo
Spaces: 156
Annual Charge: £432.00
Daily Charge: £4.50
Monthly Charge: £54.00
Off Peak Charge: £3.20
Weekly Charge: £18.00
Car Parking Contact Available: No
Phone number: 0330 1235 247
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 18
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

In the event of engineering the bus/coach will collect from: Station car park.
Taxi Rank: Yes
Taxi Rank Note:

Redditch (RDC) Station Premier 01527 69555 ABC 01527 64111 AA Falcon 01527 66888
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note:

Staff will come out
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Level access through Booking Hall onto platform. Alternative step-free route via side gate. Heavy hinged doors to Booking Hall.
Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

A Ticket Vending Machine is located in the car park, outside the Booking Hall.
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Car park
Staff Help Available: Yes
Staff Help Available Opening Times: Monday 6:15 AM to 7:00 PM
Tuesday 6:15 AM to 7:00 PM
Wednesday 6:15 AM to 7:00 PM
Thursday 6:15 AM to 7:00 PM
Friday 9:15 AM to 8:00 PM
Saturday 6:15 AM to 11:00 PM
Sunday 9:00 AM to 4:00 PM
Assisted Travel:

If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

The information in this document was generated 18/04/2021 14:43:57