Address
St Austell station
High Cross Street
St Austell
PL25 4LA
High Cross Street
St Austell
PL25 4LA
Ticket office
Monday to Friday:
5:50 AM to 7:00 PM
Saturday:
6:50 AM to 7:00 PM
Sunday:
9:45 AM to 4:45 PM
General information
Station Operator:
GW
Station Code:
SAU
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Great Western Railway
Ticket Office Note:
Self service ticket machine located at the entrance to platform 2.
Passenger services
Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Customer Help Points:
Yes
Station facilities
ATM Machine:
No
ATM Machine Note:
Located outside the station
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:
The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Waiting Room:
No
Car parking
Car parking:
Yes
Name:
Station Car Park
Operator:
APCOA Parking (UK) Limited
Spaces:
80
Annual Charge:
£445.00
Daily Charge:
£3.30
Monthly Charge:
£56.00
Three Monthly Charge:
£155.00
Weekly Charge:
£16.50
Car Parking Contact Available:
No
Phone number:
0345 165 2030
Website:
Go to website
Cycling
Cycle Storage Availability:
Yes
Sheltered:
no
Spaces:
25
Type:
Stands
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
East bound buses go from the station carpark. Westbound and Newquay buses go from the bus station
Taxi Rank:
Yes
Taxi Rank Note:
Yes
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:
The radar key is available from station staff.
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Step Free Category A Station - This station has step free access to both platforms via a liftbridge.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
Accessible Taxis:
No
Accessible Taxis Note:
Yes
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
Self service Ticket Machine is located at the entrance to platform 2.
Impaired Mobility Set Down:
Yes
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:50 AM to 7:00 PM
Saturday 6:50 AM to 7:00 PM
Sunday 9:45 AM to 4:45 PM
Saturday 6:50 AM to 7:00 PM
Sunday 9:45 AM to 4:45 PM
Staff Help Available Note:
Meeting point: Ticket office.
The information in this document was generated 27/01/2022 23:17:48