Shifnal

Address

Shifnal station
Market Place
Shifnal
TF11 9QB

General information

Station Operator: WM
Station Code: SFN
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

Please purchase a Permit to Travel from the machine before travelling.  The machine is located next to the Waiting Shelter on Platform One.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

On both platforms

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: SABA UK
Spaces: 80
Annual Charge: £290.00
Daily Charge: £3.00
Monthly Charge: £36.00
Off Peak Charge: £2.10
Weekly Charge: £11.50
Car Parking Contact Available: No
Website: Go to website
Note:

Charging starts from 1 September 2019 

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 6
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: In the event of engineering the bus/coach will collect from: Half way up station approach road to station car park, off Aston Street, at "Y" intersection (both directions) .
Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Level access from car park to Birmingham platform. Footbridge with 23 steps up and 22 steps down to Shrewsbury platform. Alternative entrance to Birmingham platform via 21 steps up from main road, then ramp (85m long). Step-free route between main road entrance and step-free access point to Birmingham platform is 500m.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines: No
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Pick-up possible in car park.

Staff Help Available: No
Staff Help Available Note:

This station is unstaffed. All of our trains have ramps on board that our conductors are trained to use.

Assisted Travel:

If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

The information in this document was generated 24/09/2021 23:52:07