Shotton Station
Alexandra Street

Ticket office

Monday: 7:30 AM to 12:30 PM
Tuesday: 7:30 AM to 12:30 PM
Wednesday: 7:30 AM to 12:30 PM
Thursday: 7:30 AM to 12:30 PM
Friday: 7:30 AM to 12:30 PM
Saturday: 8:45 AM to 1:45 PM
Sunday: Unavailable

General information

Station Operator: AW
Station Code: SHT
Staffing Level: partTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the customer webform at
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: DepartureScreens, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Flintshire County Council
Spaces: 26
Daily Charge: £1.50
Car Parking Contact Available: No
Phone number: 01352 752121
Website: Go to website


Cycle Storage Availability: Yes
Sheltered: no
Spaces: 20
Type: Stands
Location: in the car park
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Wait by the pub at the corner of Alexandra Street and Chester Road West

Taxi Rank: Yes
Taxi Rank Note:

Taxi office outside the station.

Bus Service: Yes
Bus Service Note:

The nearest bus stops are located outside the station on Chester Road West.


Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Category B3

Shotton station is split into two levels. Shotton and Shotton High Level


Shotton - Platforms 1 and 2 - No wheelchair access to Platform 1 (to Chester). Access to Platform 2 (to Holyhead) is via the small car park at the end of Alexandra Street. 

Customers advised to travel to Flint and change trains.

Nearest fully accessible station to Shotton - Flint


Shotton High Level - Platform 3 and 4 - No wheelchair access between platforms.  Steep paths to platforms via Chester Road West and under bridge.

Nearest fully accessible station to Shotton High Level - Hawarden Bridge

For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website:

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

 The ticket machines take debit and credit cards only. 

Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Note:

No platform staff available at the station however assistance is provided by the Conductor on the train.

The information in this document was generated 24/09/2021 05:43:10