Address
Stratford station
Station Street
Stratford
E15 1AZ
Station Street
Stratford
E15 1AZ
Ticket office
Monday to Friday:
6:15 AM to 9:30 PM
Saturday:
6:15 AM to 9:30 PM
Sunday:
6:40 AM to 9:30 PM
Station details
Alerts
The lifts are out of order between platform 6 and 7 and western subway at Stratford station.
General information
Station Operator:
XR
Station Code:
SRA
Staffing Level:
fullTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
Yes
Travelcard:
Zone 2/3
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Greater Anglia, London Overground, London Underground, TfL Rail
Ticket Office Note:
There is a TfL Rail ticket office outside the Southern Entrance and another located within the Northern Ticket Hall area.
Passenger services
Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
Yes
Customer Services:
0343 222 1234
Customer Help Points:
Yes
Station facilities
ATM Machine:
Yes
ATM Machine Note:
ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance.
Baby Change:
Yes
Seated Area:
Yes
Shops:
Yes
Shops Note:
Newsagent
Station Buffet:
Yes
Station Buffet Note:
Coffee shops
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:
Accessible toilets are available.
Waiting Room:
No
Car parking
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Type:
Stands
Location:
Note that these are Council-owned cycle racks, located outside the front of the station
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Rail replacement bus services for Greater Anglia, London Overground, and TfL Rail will depart from:
Montfichet Road, Bus Stop W, for Eastbound services - map here
Taxi Rank:
Yes
Taxi Rank Note:
A taxi rank is located at the front of Stratford Station Great Eastern Road, next to bus station and on Montifichet Road by the entrance to Westfield shopping centre.
Bus Service:
Yes
Bus Service Note:
London Buses operate from outside the station.
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Accessibility Category A. This station has step-free access to all platforms
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Staff Help Available:
Yes
Staff Help Available Note:
Staff are available to assist from the first to last train.
Assisted Travel:
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
The information in this document was generated 25/09/2021 03:27:49