Address
West Norwood station
Knights Hill
West Norwood
SE27 0HS
Knights Hill
West Norwood
SE27 0HS
Ticket office
Monday to Friday:
6:10 AM to 7:35 PM
Saturday:
7:40 AM to 2:15 PM
Sunday:
7:40 AM to 3:15 PM
General information
Station Operator:
SN
Station Code:
WNW
Staffing Level:
fullTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
Yes
Travelcard:
Zone 3
Oyster Comments:
You can top up pay-as-you-go on Oyster using the self service ticket machines. Oyster Cards cannot be purchased at this station.
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southern
Passenger services
Lost Property Contact Available:
Yes
Website:
Go to website
Ticket Gate:
No
Customer Help Points:
Yes
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Station Buffet Note:
Coffee vendor, Platform 1
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No
Waiting Room Note:
There is a waiting area on platform 1
Car parking
Car parking:
No
Cycling
Cycle Storage Availability:
Yes
Spaces:
20
Type:
YES
Location:
Station front and Platform 2
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Taxi Rank:
Yes
Taxi Rank Note:
NO
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here.
Accessibility
Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
This is a Category B1 station: Step-free access to both platforms via separate entrances. Step-free access between platforms via the street, steep in places. Assistance Meeting Point is the paid side behind the gatelines.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:
No dedicated area
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:30 AM to 12:30 PM
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed above.
The information in this document was generated 27/02/2021 12:38:40