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Travel information

Plan your journey in advance and check for delays and cancellations.

Information Tools

You tell us that you need to be able to access timely, relevant, and accurate information so you can plan your journey and travel with confidence. This becomes even more important when things don’t go to plan.

To see what information tools are available whether you are planning your journey or already travelling, please view our Customer Information digital leaflet below.

Customer Information digital leaflet (PDF)

Customer Information digital leaflet (Large Print version - PDF)

Customer Information digital leaflet (Easy Read version - PDF)

Customer Information digital leaflet (Audio version - MP3)

Find your station

Looking for station information about location, facilities, and services?

Southern On Track app

Plan your journey and get live service updates with the app

Apply for Delay Repay online

You'll need to upload proof of travel, so be sure to have a scanned copy of your ticket or payment receipt ready.