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Last updated: 12:43
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On board

Learn more about the services and facilities you'll find on our trains, including information on travelling with your bike or suitcases.

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Riding with your bike

Whether you’re a serious cyclist or a two-wheel commuter, we welcome bicycles on board where space permits. 

Learn about bringing your bike on board

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Travelling without a ticket

Fare dodging isn’t fair. Always buy a ticket before you travel to avoid paying a penalty fare on board.

Get the lowdown on penalty fares

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Packing your bags?

Don't trip over your suitcase. From big days out to two-week holidays, we'll make it more comfortable to travel with luggage.

Read all about taking luggage on our trains

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Wi-Fi on board

We have free on train Wi-Fi available on some of our trains – you’ll know if you’re on one as you’ll see a blue Wi-Fi logo on the door as you board.

Find out how to connect

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Travelling with pets

If you're looking to take a small animal with you on your train journey, we'd love to have them on board. Please take a look at the advice for bringing pets with you.

Find out more about travelling with pets

Witnessed something on board?

Whether you've spotted a fare dodger or have seen something antisocial, we want to hear about it.