Adderley Park
Ticket office
Closed now
Station details
| Station Operator: WM |
|---|
| Station Code: ADD |
| Staffing Level: partTime |
|---|
| CCTV: Yes |
| Oyster Pre Pay | No |
|---|---|
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
|
Ticket Office Note: A Permit to Travel machine is available for use when the Ticket Office is closed. |
|
| Lost Property Contact Available | No |
|---|---|
|
Website: Go to website |
|
| Ticket Gate | No |
|
DepartureScreens, Announcements, |
|
|
Customer Services: Please contact our Contact Centre team on: 0333 311 0039 Opening Times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. |
|
| Left Luggage Contact Available | No |
|---|---|
| Customer Help Points | Yes |
|
Customer Help Points Note: On both platforms - not step-free access |
|
| Atm Machine | No |
|---|---|
| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
|---|---|
| Showers | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | No |
| Toilets | No |
|
Toilets Note: N/A |
|
| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
|
Wifi Note: Find WiFi Hotspots around Adderley Park station |
|
| Waiting Room | Yes |
| Car parking | No |
|---|
| Cycle Storage Availability | Yes |
|---|---|
|
Sheltered: No |
|
| Cycle Storage CCTV | Yes |
|---|
| Taxi Rank | Yes |
|---|---|
|
Taxi Rank Note: Embassy 0121 328 2211 TOA 0121 427 8888 |
|
| Car Hire | No |
| Airport | No |
| Metro | No |
|---|---|
| Bus Service | Yes |
|
Bus Service Note: 'West Midlands buses' operate a comprehensive network of daily, frequent bus services around Birmingham city and the west midlands. For details: www.travelwm.co.uk For multi-operator bus information visit: www.networkwestmidlands.co.uk Buy a Birmingham PLUSBUS ticket with your train ticket, for unlimited bus and midland metro travel around Birmingham. For details: www.plusbus.info |
|
| Accessible Booking Office Counter | No |
|---|---|
|
Accessible Booking Office Counter Note: By member of staff on duty. One step to Booking Hall. |
|
| Accessible Public Telephones | No |
|
Accessible Public Telephones Note: Public telephones are not accessible |
|
| Accessible Toilets | No |
|
Accessible Toilets Note: N/A |
|
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | No |
| Step Free Access | No |
|
Step Free Access Note: 30 steps to Platform One (for Birmingham International), 37 steps to Platform Two. No handrails on upper part of steps down to Birmingham International Platform. One step to Booking Hall. |
|
| Accessible Taxis | No |
|---|---|
|
Accessible Taxis Note: Accessible taxis are not available |
|
| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Tue: 7:00 AM to 12:00 PM Wed: 7:00 AM to 12:00 PM Thu: 7:00 AM to 12:00 PM Fri: 7:00 AM to 10:00 AM Sat: 12:00 PM to 2:00 PM Sun: 9:00 AM to 2:00 PM |
|
|
Assisted Travel: If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day. If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens. Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day. Please note that other train operating companies may have different contact centre hours for booking assistance. |
|