|Station Operator: LN|
|Station Code: APS|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
Ticket Office Note:
At front of station building
|Lost Property Contact Available||No|
Website: Go to website
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours. **Apsley station is accredited under the secure station scheme**
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
|Bureau De Change||No|
|First Class Lounge||No|
Station Buffet Note:
Coffee shop is only open during the morning peak
|Telephones (Cards & Coins)||Yes|
The toilets are located on Platform 4. The toilet facilities are available: Monday - Friday 06:00-19:45, Saturday 08:00-15:00 and Sunday 09:00-17:00. The toilet facilities are not available when the Ticket Office is closed.
|Tourist Information Office||No|
Find WiFi Hotspots around Apsley station
Name: Station Car Park
Operator: SABA UK
Annual Charge: £816.00
Daily Charge: £8.50
Monthly Charge: £102.00
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: £32.00
|Car Parking Contact Available||No|
Phone number: 0330 1235 247
Website: Go to website
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
Taxi free phone
Bus Service Note:
Bus stops on main road at bottom of footpath
|Accessible Booking Office Counter||No|
Accessible Booking Office Counter Note:
Level access from pavement to Booking Hall - staff member would go into Booking Hall to service customer
|Accessible Public Telephones||No|
Accessible Public Telephones Note:
Public telephones are not accessible
Accessible Toilets Note:
|Ramp For Train Access||No|
|Step Free Access||No|
Step Free Access Note:
Step free access to ticket Office and Platform 4 (to London) only.
This station is a category B station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Accessible Taxis Note:
Accessible taxis are available
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
A Ticket Vending Machine is accessible outside the Booking Hall, for card payment only.
|Impaired Mobility Set Down||No|
Impaired Mobility Set Down Note:
Level access from pavement to Booking Hall and Platform 4.
|Staff Help Available||Yes|
|Mon: 6:00 AM to 2:00 PM
Tue: 6:00 AM to 7:40 PM
Wed: 6:00 AM to 7:40 PM
Thu: 6:00 AM to 7:40 PM
Fri: 6:00 AM to 7:40 PM
Sat: 8:00 AM to 2:45 PM
Sun: 10:00 AM to 4:00 PM
Staff Help Available Note:
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. All of our trains have ramps on board that our conductors are trained to use.
If you are travelling on London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.