Ashford (Surrey)
Ticket office
Closed now
| Mon - Fri: | 6:25 AM to 1:25 PM |
|---|---|
| Sat: | 8:00 AM to 2:00 PM |
| Sun: | 8:55 AM to 4:25 PM |
Station details
General information
| Station Operator: SW | |
| Station Code: AFS |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
|
Ticket Office Note: Near the station entrance and on platform 1 |
Passenger services
| False> | Lost Property Contact Available |
|
Website: Go to website |
|
| False | Ticket Gate |
|
|
|
|
Customer Services: Please contact our Customer Service Centre on 0345 6000 650 |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
|
Customer Help Points Note: Customer Help points are located on every platform |
Station facilities
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| True | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| True | Station Buffet |
| True | Telephones (Cards & Coins) |
| True | Toilets |
|
Toilets Note: The toilets are located in the Waiting Room. The National key toilets are located in the Waiting Room; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours. |
|
| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
| True | Waiting Room |
|
Waiting Room Note: The waiting room is only opening during ticket office opening hours |
Car parking
| true | Car parking |
|
Name: Station Car Park Operator: Spaces: 92 Annual Charge: £735.00 Daily Charge: £5.20 Monthly Charge: £75.60 Off Peak Charge: £2.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £226.80 Weekly Charge: £25.20 |
| False | Car Parking Contact Available |
|
Phone number: Website: Go to website Note: Weekend Tickets available after 1045 Friday £5.00 Off Peak from 1045 Monday to Friday |
Cycling
| True | Cycle Storage Availability |
|
Sheltered: No Car park |
| False | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
|
|
|
| False | Car Hire |
|
|
|
| False | Airport |
|
|
| False | Metro |
|
|
|
| True | Bus Service |
|
Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| False | Accessible Booking Office Counter |
|
|
|
| False | Accessible Public Telephones |
|
|
|
| True | National Key Toilets |
|
National Key Toilets Note: The National key toilets are located in the Waiting Room; these toilets are operated by a radar key. |
|
| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
|
|
|
| False | Step Free Access |
|
Step Free Access Note: Near-level access to Platform 2 (for trains towards Staines) via main entrance or side gate. Step-free access to Platform 1 (for trains towards London) via separate entrance from long footpath, and short ramp at approx 1:15 gradient. Step-free access between platforms is only via the street (approx 620m) |
| False | Accessible Taxis |
|
|
|
| True | Accessible Ticket Machines |
|
Accessible Ticket Machines Note: All South Western railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
|
| False | Impaired Mobility Set Down |
|
|