Basildon
Ticket office
Closed now
| Mon - Fri: | 5:15 AM to 10:00 PM |
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| Sat: | 5:15 AM to 9:30 PM |
| Sun: | 6:15 AM to 10:00 PM |
Station details
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Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
General information
| Station Operator: CC | |
| Station Code: BSO |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| True | Smartcard Issued |
| True | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: c2c |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
03457 44 44 22 Website: Go to website |
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| True | Ticket Gate |
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Customer Services: Monday - Friday, 08:00 - 20:00 Saturday 09:00 - 16:00 Sunday 09:00 - 16:00 Christmas Day and Boxing Day: CLOSED 0345 744 4422 (option 3, followed by option 3) contact@c2crail.co.uk |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: Help points are located on each platform. |
Station facilities
| True> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| True | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
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Shops Note: "Station News" in the Booking Hall |
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| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Drinks available at Station News. |
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| True | Telephones (Coins) |
| True | Toilets |
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Toilets Note: The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: Free c2c Wi-Fi |
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| True | Waiting Room |
Car parking
| false | Car parking |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: Located on Station Way, turn left out of main entrance and proceed under the railway. Rank is located straight ahead. |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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National Key Toilets Note: Located in booking hall. This can be accessed using a radar key. |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Step free access is available to both platforms via lifts |
| False | Accessible Taxis |
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Accessible Taxis Note: Operated by local companies. Pre-booking advised. |
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| True | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
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