Basildon
Ticket office
Open now
| Mon - Fri: | 5:15 AM to 10:00 PM |
|---|---|
| Sat: | 5:15 AM to 9:30 PM |
| Sun: | 6:15 AM to 10:00 PM |
Station details
-
AlertsShow detailsHide details
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
General information
| Station Operator: CC | |
| Station Code: BSO |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| True | Smartcard Issued |
| True | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: c2c |
Passenger services
| False> | Lost Property Contact Available |
|
Phone number:
03457 44 44 22 Website: Go to website |
|
| True | Ticket Gate |
|
|
|
|
Customer Services: Monday - Friday, 08:00 - 20:00 Saturday 09:00 - 16:00 Sunday 09:00 - 16:00 Christmas Day and Boxing Day: CLOSED 0345 744 4422 (option 3, followed by option 3) contact@c2crail.co.uk |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
|
Customer Help Points Note: Help points are located on each platform. |
Station facilities
| True> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| True | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
|
Shops Note: "Station News" in the Booking Hall |
|
| False | Showers |
| True | Station Buffet |
|
Station Buffet Note: Drinks available at Station News. |
|
| True | Telephones (Coins) |
| True | Toilets |
|
Toilets Note: The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. |
|
| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| True | WiFi |
|
Wifi Note: Free c2c Wi-Fi |
|
| True | Waiting Room |
Car parking
| false | Car parking |
Cycling
| True | Cycle Storage Availability |
|
Sheltered: Yes |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
|
Taxi Rank Note: Located on Station Way, turn left out of main entrance and proceed under the railway. Rank is located straight ahead. |
|
| False | Car Hire |
|
|
|
| False | Airport |
|
|
| False | Metro |
|
|
|
| True | Bus Service |
|
Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
|
|
|
| False | Accessible Public Telephones |
|
|
|
| True | National Key Toilets |
|
National Key Toilets Note: Located in booking hall. This can be accessed using a radar key. |
|
| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
|
|
|
| True | Step Free Access |
|
Step Free Access Note: Step free access is available to both platforms via lifts |
| False | Accessible Taxis |
|
Accessible Taxis Note: Operated by local companies. Pre-booking advised. |
|
| True | Accessible Ticket Machines |
|
|
|
| False | Impaired Mobility Set Down |
|
|
Live departures and arrivals for Basildon
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 10:02 | Shoeburyness Platform 2 | 2 | On time | See details on departure to Shoeburyness |
| 10:08 | London Liverpool Street Platform 1 | 1 | On time | See details on departure to London Liverpool Street |
| 10:32 | Shoeburyness Platform 2 | 2 | On time | See details on departure to Shoeburyness |
| 10:38 | London Liverpool Street Platform 1 | 1 | On time | See details on departure to London Liverpool Street |
| 11:02 | Shoeburyness Platform 2 | 2 | On time | See details on departure to Shoeburyness |
| 11:08 | London Liverpool Street Platform 1 | 1 | On time | See details on departure to London Liverpool Street |
| 11:32 | Shoeburyness Platform 2 | 2 | On time | See details on departure to Shoeburyness |
| 11:38 | London Liverpool Street Platform 1 | 1 | On time | See details on departure to London Liverpool Street |
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 10:02 | London Fenchurch Street Platform 2 | 2 | On time | See details on departure to London Fenchurch Street |
| 10:08 | Southend Central Platform 1 | 1 | On time | See details on departure to Southend Central |
| 10:32 | London Liverpool Street Platform 2 | 2 | On time | See details on departure to London Liverpool Street |
| 10:38 | Southend Central Platform 1 | 1 | On time | See details on departure to Southend Central |
| 11:02 | London Liverpool Street Platform 2 | 2 | On time | See details on departure to London Liverpool Street |
| 11:08 | Shoeburyness Platform 1 | 1 | On time | See details on departure to Shoeburyness |
| 11:32 | London Liverpool Street Platform 2 | 2 | On time | See details on departure to London Liverpool Street |
| 11:38 | Shoeburyness Platform 1 | 1 | On time | See details on departure to Shoeburyness |