Basildon
Ticket office
Open now
Station details
| Station Operator: CC |
|---|
| Station Code: BSO |
| Staffing Level: Full Time |
|---|
| CCTV: Yes |
| Oyster Pre Pay | No |
|---|---|
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
|
Penalty Fares: Applicable Operators: c2c |
|
| Lost Property Contact Available | No |
|---|---|
|
Phone number:
03457 44 44 22 Website: Go to website |
|
| Ticket Gate | Yes |
|
DepartureScreens, Announcements, |
|
|
Customer Services: Monday - Friday, 08:00 - 20:00 Saturday 09:00 - 16:00 Sunday 09:00 - 16:00 Christmas Day and Boxing Day: CLOSED 0345 744 4422 (option 3, followed by option 3) contact@c2crail.co.uk |
|
| Left Luggage Contact Available | No |
|---|---|
| Customer Help Points | Yes |
|
Customer Help Points Note: Help points are located on each platform. |
|
| Atm Machine | Yes |
|---|---|
| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
|---|---|
|
Shops Note: "Station News" in the Booking Hall |
|
| Showers | No |
| Station Buffet | Yes |
|
Station Buffet Note: Drinks available at Station News. |
|
| Telephones (Coins) | Yes |
| Toilets | Yes |
|
Toilets Note: The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. |
|
| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
|
Wifi Note: Wifi on c2c |
|
| Waiting Room | No |
| Car parking | No |
|---|
| Cycle Storage Availability | Yes |
|---|---|
|
Sheltered: Yes |
|
| Cycle Storage CCTV | Yes |
|---|
| Taxi Rank | Yes |
|---|---|
|
Taxi Rank Note: Located on Station Way, turn left out of main entrance and proceed under the railway. Rank is located straight ahead. |
|
| Car Hire | No |
| Airport | No |
| Metro | No |
|---|---|
| Bus Service | Yes |
|
Bus Service Note: Information to plan your onward journey is available in a printable format here |
|
| Accessible Booking Office Counter | Yes |
|---|---|
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
|
Accessible Toilets Note: Located in booking hall. This can be accessed using a radar key. |
|
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
|
Step Free Access Note: Step free access is available to both platforms via lifts |
|
| Accessible Taxis | No |
|---|---|
|
Accessible Taxis Note: Operated by local companies. Pre-booking advised. |
|
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon - Fri: 6:00 AM to 9:00 PM | |