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Last updated: 20:15

Basildon

Address

Basildon station
Station Way
Basildon
SS16 5XY

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Ticket office

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Station details

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.

Station Operator: CC
Station Code: BSO

Staffing Level: Full Time
CCTV: Yes

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	No
Smartcard Validator	Yes

Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Penalty Fares: Applicable Operators: c2c

Lost Property Contact Available	No
Phone number: 03457 44 44 22 Website: Go to website
Ticket Gate	Yes
DepartureScreens, Announcements,
Customer Services: Monday - Friday, 08:00 - 20:00 Saturday 09:00 - 16:00 Sunday 09:00 - 16:00 Christmas Day and Boxing Day: CLOSED 0345 744 4422 (option 3, followed by option 3) contact@c2crail.co.uk

Left Luggage Contact Available	No
Customer Help Points	Yes
Customer Help Points Note: Help points are located on each platform.

Atm Machine	Yes
Atm Machine Note: Adjacent to main entrance
Baby Change	Yes
Bureau De Change	No
Post Box	Yes
Seated Area	Yes
First Class Lounge	No

Shops	Yes
Shops Note: "Station News" in the Booking Hall
Showers	No
Station Buffet	Yes
Station Buffet Note: Drinks available at Station News.
Telephones (Coins)	Yes
Toilets	Yes
Toilets Note: The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
Tourist Information Office	No
Trolleys	No
WebKiosk	No
WiFi	Yes
Wifi Note:
Waiting Room	No

Car parking	No

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 36 Type: Stands Location: Outside front of station towards Bus station

Cycle Storage CCTV	No

Taxi Rank	Yes
Taxi Rank Note: Located on Station Way, turn left out of main entrance and proceed under the railway. Rank is located straight ahead.
Car Hire	No
Airport	No

Metro	No
Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessible Booking Office Counter	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Accessible Toilets Note: Located in booking hall. This can be accessed using a radar key.
Induction Loop	Yes
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: Step free access is available to both platforms via lifts

Accessible Taxis	No
Accessible Taxis Note: Operated by local companies. Pre-booking advised.
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	No
Staff Help Available	Yes
Mon - Fri: 6:00 AM to 9:00 PM

Departures

Arrivals

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