Benfleet
Ticket office
Open now
Station details
| Station Operator: CC |
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| Station Code: BEF |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
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Oyster Comments: <p>. </p> |
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| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: c2c |
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| Lost Property Contact Available | No |
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Phone number:
03457 44 44 22 Website: Go to website |
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: Monday - Friday, 08:00 - 20:00 Saturday, Sunday and Public Holidays: 09:00 - 16:00 Christmas Day - Boxing Day: Closed. 0345 744 4422 (option 3, followed by option 3) contact@c2crail.co.uk |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: On platforms, accessible via electronic gates from street level |
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| Atm Machine | Yes |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Platform 1 |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platforms 1 and 2. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: Wifi on c2c |
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| Waiting Room | No |
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Waiting Room Note: Platforms 1 & 2 |
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| Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 125 Annual Charge: £1266.00 Daily Charge: N/A Monthly Charge: £126.10 Off Peak Charge: £3.10 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £365.00 Weekly Charge: £31.00 |
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| Car Parking Contact Available | No |
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Phone number: 0845 050 70 80 Website: Go to website Note: Premier Reserved Parking - £1,614.00 for an Annual Ticket. Daily and Weekly Tickets can be purchased at the Rail Ticket Machines. Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: Outside main entrance, turn left under subway |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: Customer Service Staff |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: Platform 1. This can be accessed using a radar key. |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: There are no lifts at the station, but step free access is available to both platforms from street level via electronic gates |
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| Accessible Taxis | No |
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Accessible Taxis Note: Operated by local companies. Pre-booking advised |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Outside station entrance |
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| Staff Help Available | Yes |
| Mon - Fri: 6:00 AM to 9:00 PM | |
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Staff Help Available Note: Please call 03457 44 44 22 |
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