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Last updated: 17:57

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Birmingham New Street

Address

Birmingham New Street station
Station Street
Birmingham
B2 4QA

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Ticket office

Open now

Mon:  5:15 AM to 11:00 PM
Tue:  5:15 AM to 11:00 PM
Wed:  5:15 AM to 11:00 PM
Thu:  5:15 AM to 11:00 PM
Fri:  5:15 AM to 11:00 PM
Sat:  5:15 AM to 11:00 PM
Sun:  7:30 AM to 11:00 PM

Station details

General information

Station Operator: NR
Station Code: BHM
Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

False Oyster Pre Pay
False Oyster Validator
False Smartcard Issued
False Smartcard Validator
False Oyster Topup
True Prepurchase Collection
False Smartcard Topup
True Ticket Machine
Ticket Office Note:
On the main concourse next to WH Smiths

Passenger services

True> Lost Property Contact Available
Phone number: 0330 024 0215
Website: Go to website
True Ticket Gate

Ticket Gate Comments:

Wide gates are available for wheelchair users, buggy's and passengers with luggage. 

True> Left Luggage Contact Available
Phone number: 0121 314 0901
Website: Go to website
True Customer Help Points

Station facilities

True> Atm Machine
True Baby Change
False Bureau De Change
False Post Box
False Seated Area
True First Class Lounge
True Shops
False Showers
True Station Buffet
True Telephones (Cards & Coins)
True Toilets
False Tourist Information Office
False Trolleys
False WebKiosk
True WiFi
Wifi Note:
Find WiFi Hotspots around Birmingham New Street station
True Waiting Room
Waiting Room Note:
There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating

Car parking

true Car parking
Name: Short Stay Car Park
Operator: APCOA Parking (UK) Limited
Spaces: 38

Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
False Car Parking Contact Available

Cycling

True Cycle Storage Availability

Sheltered: Yes
Spaces: 58
Type: Stands
Location:

True Cycle Storage CCTV

Other transport

True Taxi Rank

Taxi Rank Note:

Taxis drop off with the 'drop & go' in the Hill Street entrance.

The taxi rank is on Navigation St (Stephenson St / Victoria Sq exit).

For more information visit traintaxi.

False Car Hire

True Airport
True Metro
True Bus Service

Accessibility

True Accessible Booking Office Counter

Accessible Booking Office Counter Note:

Floorwalkers are available to assist all customers

False Accessible Public Telephones

Accessible Public Telephones Note:

Located opposite Network Rail Reception on the main concourse

True National Key Toilets

National Key Toilets Note:

Close to Platforms 1A and 12A and Platforms 10 and 11B

True Induction Loop
True Wheelchairs Available
True Ramp For Train Access

True Step Free Access

Step Free Access Note:

The footpath to the new entrance from Hill St is now step free, and there is level access from the drop off point.

All platforms have lifts and escalators

False Accessible Taxis

Accessible Taxis Note:

Taxis drop off within the 'drop & go' off the Hill Street entrance.

The taxi rank is on Navigation St (Stephenson St / Victoria Sq exit).

All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs.

For more information visit traintaxi.

False Accessible Ticket Machines

Accessible Ticket Machines Note:

Staff available to assist where required.

True Impaired Mobility Set Down

Impaired Mobility Set Down Note:

Assistance is available to and from platforms, though we can help more effectively if you call us in advance on 0121 654 2528 (Mon-Fri 10:00-18:00) or outside these times 0121 654 4243. Please contact customer services of the relevant train operator: London Midland 0845 602 4277. Virgin Trains - 0845 000 8000

Live departures and arrivals for Birmingham New Street

Departures
Arrivals
Live departures for Birmingham New Street
Due Destination Platform Expected further details 
17:52 Leicester Platform 11A 11A 17:56 4 mins late See details on departure to Leicester
17:53 Bromsgrove Platform 12B 12B 17:55 2 mins late See details on departure to Bromsgrove
17:54 London Euston Platform 4A 4A 17:57 3 mins late See details on departure to London Euston
17:55 Lichfield Trent Valley Platform 8A 8A 17:57 2 mins late See details on departure to Lichfield Trent Valley
17:57 Manchester Piccadilly via Stoke-on-Trent Platform 7B 7B 18:17 20 mins late See details on departure to Manchester Piccadilly via Stoke-on-Trent
17:57 Walsall Platform 1A 1A On time See details on departure to Walsall
18:00 Great Malvern Platform 11B 11B On time See details on departure to Great Malvern
18:01 Liverpool Lime Street Platform 4C 4C On time See details on departure to Liverpool Lime Street
18:03 Edinburgh via Leeds Platform 9A 9A On time See details on departure to Edinburgh via Leeds
18:03 Redditch Platform 12B 12B On time See details on departure to Redditch
18:04 Bournemouth via Coventry Platform 2A 2A On time See details on departure to Bournemouth via Coventry
18:05 Lichfield City Platform 8A 8A On time See details on departure to Lichfield City
18:05 Shrewsbury Platform 5B 5B On time See details on departure to Shrewsbury
18:08 Wolverhampton Platform 4B 4B On time See details on departure to Wolverhampton
18:10 London Euston Platform 1 1 On time See details on departure to London Euston
18:12 Rugeley Trent Valley Platform 5B 5B On time See details on departure to Rugeley Trent Valley
18:12 Taunton via Gloucester Platform 11 11 18:18 6 mins late See details on departure to Taunton via Gloucester
18:14 London Euston Platform 4A 4A On time See details on departure to London Euston
18:15 Bromsgrove Platform 12B 12B 18:19 4 mins late See details on departure to Bromsgrove
18:15 Edinburgh via Warrington Bank Quay Platform 6 6 On time See details on departure to Edinburgh via Warrington Bank Quay
18:15 Four Oaks Platform 8A 8A On time See details on departure to Four Oaks
18:19 Nottingham Platform 10A 10A On time See details on departure to Nottingham
18:20 Worcester Shrub Hill Platform 10B 10B On time See details on departure to Worcester Shrub Hill
18:22 Stansted Airport Platform 9A 9A On time See details on departure to Stansted Airport
18:23 Redditch Platform 12B 12B On time See details on departure to Redditch
18:25 Aberystwyth Platform 5B 5B On time See details on departure to Aberystwyth
18:25 Lichfield Trent Valley Platform 8 8 On time See details on departure to Lichfield Trent Valley
18:27 Walsall Platform 1A 1A On time See details on departure to Walsall
18:30 Cardiff Central via Gloucester Platform 11B 11B 18:32 2 mins late See details on departure to Cardiff Central via Gloucester
18:30 London Euston Platform 3A 3A On time See details on departure to London Euston
18:30 Newcastle via Doncaster Platform 7A 7A On time See details on departure to Newcastle via Doncaster
18:31 Manchester Piccadilly via Stoke-on-Trent Platform 4B 4B On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
18:33 Bromsgrove Platform 12B 12B On time See details on departure to Bromsgrove
18:33 London Euston Platform 2A 2A On time See details on departure to London Euston
18:33 Reading Platform 11A 11A On time See details on departure to Reading
18:35 Lichfield City Platform 8A 8A On time See details on departure to Lichfield City
18:36 Birmingham International Platform 1A 1A On time See details on departure to Birmingham International
18:36 Liverpool Lime Street Platform 9B 9B On time See details on departure to Liverpool Lime Street
18:39 Birmingham International Platform 4A 4A On time See details on departure to Birmingham International
18:39 Wolverhampton Platform 5B 5B On time See details on departure to Wolverhampton
18:42 Cardiff Central Platform 1B 1B On time See details on departure to Cardiff Central
18:42 Rugeley Trent Valley Platform 7A 7A On time See details on departure to Rugeley Trent Valley
18:43 Redditch Platform 12B 12B On time See details on departure to Redditch
18:45 Four Oaks Platform 8A 8A On time See details on departure to Four Oaks
18:49 Nottingham Platform 9A 9A On time See details on departure to Nottingham
18:50 London Euston Platform 6 6 On time See details on departure to London Euston
18:52 Leicester Platform 10A 10A On time See details on departure to Leicester
18:53 Bromsgrove Platform 12B 12B On time See details on departure to Bromsgrove
18:54 London Euston Platform 3A 3A On time See details on departure to London Euston
18:55 Lichfield Trent Valley Platform 8A 8A On time See details on departure to Lichfield Trent Valley
18:57 Manchester Piccadilly via Stoke-on-Trent Platform 7B 7B On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
18:57 Walsall Platform 1A 1A On time See details on departure to Walsall
19:01 Crewe Platform 5B 5B On time See details on departure to Crewe
19:03 Leeds Platform 9 9 On time See details on departure to Leeds
19:03 Redditch Platform 12B 12B 19:04 1 min late See details on departure to Redditch
19:04 Bournemouth via Coventry Platform 2A 2A On time See details on departure to Bournemouth via Coventry
19:05 Lichfield Trent Valley Platform 8A 8A On time See details on departure to Lichfield Trent Valley
19:05 Shrewsbury Platform 4C 4C On time See details on departure to Shrewsbury
19:08 Wolverhampton Platform 5A 5A On time See details on departure to Wolverhampton
19:10 London Euston Platform 1 1 On time See details on departure to London Euston
19:12 Taunton Platform 11B 11B On time See details on departure to Taunton
19:14 London Euston Platform 3A 3A On time See details on departure to London Euston
19:15 Bromsgrove Platform 12B 12B On time See details on departure to Bromsgrove
19:15 Four Oaks Platform 8A 8A On time See details on departure to Four Oaks
19:15 Glasgow Central via Warrington Bank Quay Platform 6 6 On time See details on departure to Glasgow Central via Warrington Bank Quay
19:19 Nottingham Platform 10A 10A On time See details on departure to Nottingham
19:20 Hereford Platform 10B 10B On time See details on departure to Hereford
19:22 Rugeley Trent Valley Platform 2A 2A On time See details on departure to Rugeley Trent Valley
19:22 Stansted Airport Platform 11A 11A On time See details on departure to Stansted Airport
19:23 Redditch Platform 12B 12B On time See details on departure to Redditch
19:25 Chester Platform 5B 5B On time See details on departure to Chester
19:28 Wolverhampton Platform 8 8 On time See details on departure to Wolverhampton
19:30 Cardiff Central via Gloucester Platform 11B 11B On time See details on departure to Cardiff Central via Gloucester
19:30 London Euston Platform 4 4 On time See details on departure to London Euston
19:30 Newcastle via Doncaster Platform 9A 9A On time See details on departure to Newcastle via Doncaster
19:31 Manchester Piccadilly via Stoke-on-Trent Platform 6B 6B On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
19:33 Bromsgrove Platform 12 12 On time See details on departure to Bromsgrove
19:33 Northampton Platform 3A 3A On time See details on departure to Northampton
19:33 Reading Platform 10A 10A On time See details on departure to Reading
19:35 Lichfield Trent Valley Platform 9A 9A On time See details on departure to Lichfield Trent Valley
19:36 Birmingham International Platform 2A 2A On time See details on departure to Birmingham International
19:36 Liverpool Lime Street Platform 4C 4C On time See details on departure to Liverpool Lime Street
19:39 Birmingham International Platform 4A 4A On time See details on departure to Birmingham International
19:39 Wolverhampton Platform 5B 5B On time See details on departure to Wolverhampton
19:42 Bristol Temple Meads Platform 2B 2B On time See details on departure to Bristol Temple Meads
19:43 Redditch Platform 12B 12B On time See details on departure to Redditch
19:49 Nottingham Platform 9A 9A On time See details on departure to Nottingham
19:50 Shrewsbury Platform 6 6 On time See details on departure to Shrewsbury
19:52 Leicester Platform 10A 10A On time See details on departure to Leicester
19:53 Bromsgrove Platform On time See details on departure to Bromsgrove
19:54 London Euston Platform On time See details on departure to London Euston
Live arrivals at Birmingham New Street
Due Destination Platform Expected further details 
17:45 Wolverhampton Platform 1A 1A On time See details on departure to Wolverhampton
17:48 Bournemouth Platform 7B 7B 18:16 28 mins late See details on departure to Bournemouth
17:50 Lichfield City Platform 12B 12B 17:52 2 mins late See details on departure to Lichfield City
17:52 Redditch Platform 8A 8A 17:56 4 mins late See details on departure to Redditch
17:55 Nottingham Platform 10A 10A On time See details on departure to Nottingham
17:56 Taunton Platform 9A 9A 17:59 3 mins late See details on departure to Taunton
17:58 Manchester Piccadilly Platform 2A 2A On time See details on departure to Manchester Piccadilly
17:58 Walsall Platform 4B 4B On time See details on departure to Walsall
18:00 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
18:01 London Euston Platform 4A 4A 18:05 4 mins late See details on departure to London Euston
18:03 Bromsgrove Platform 8A 8A On time See details on departure to Bromsgrove
18:04 Edinburgh Platform 11 11 18:17 13 mins late See details on departure to Edinburgh
18:05 Glasgow Central Platform 1 1 On time See details on departure to Glasgow Central
18:05 London Euston Platform 6 6 On time See details on departure to London Euston
18:08 Rugeley Trent Valley Platform 5B 5B On time See details on departure to Rugeley Trent Valley
18:09 Hereford Platform 10B 10B On time See details on departure to Hereford
18:11 Four Oaks Platform 12B 12B 18:18 7 mins late See details on departure to Four Oaks
18:12 Redditch Platform 8A 8A On time See details on departure to Redditch
18:14 Leicester Platform 9A 9A 18:16 2 mins late See details on departure to Leicester
18:15 Wolverhampton Platform 1A 1A On time See details on departure to Wolverhampton
18:17 London Euston Platform 2A 2A On time See details on departure to London Euston
18:18 Liverpool Lime Street Platform 9B 9B On time See details on departure to Liverpool Lime Street
18:18 Southampton Central Platform 7A 7A On time See details on departure to Southampton Central
18:20 Birmingham International Platform 5B 5B On time See details on departure to Birmingham International
18:21 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
18:22 Bromsgrove Platform 8 8 On time See details on departure to Bromsgrove
18:23 Bristol Temple Meads Platform 4B 4B On time See details on departure to Bristol Temple Meads
18:23 Nottingham Platform 11B 11B 18:31 8 mins late See details on departure to Nottingham
18:27 London Euston Platform 6 6 On time See details on departure to London Euston
18:27 Newcastle Platform 11A 11A On time See details on departure to Newcastle
18:30 Aberystwyth/Pwllheli Platform 1A 1A On time See details on departure to Aberystwyth/Pwllheli
18:30 Walsall Platform 5B 5B 18:35 5 mins late See details on departure to Walsall
18:31 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
18:33 Redditch Platform 8A 8A On time See details on departure to Redditch
18:34 Birmingham International Platform 4A 4A On time See details on departure to Birmingham International
18:37 Rugeley Trent Valley Platform 7A 7A On time See details on departure to Rugeley Trent Valley
18:41 Four Oaks Platform 12B 12B On time See details on departure to Four Oaks
18:42 Bromsgrove Platform 8A 8A 18:44 2 mins late See details on departure to Bromsgrove
18:42 Coventry Platform 3A 3A On time See details on departure to Coventry
18:44 Stansted Airport Platform 10A 10A On time See details on departure to Stansted Airport
18:45 Cardiff Central Platform 9A 9A On time See details on departure to Cardiff Central
18:45 London Euston Platform 4 4 On time See details on departure to London Euston
18:45 Wolverhampton Platform 1A 1A On time See details on departure to Wolverhampton
18:48 Bournemouth Platform 7B 7B On time See details on departure to Bournemouth
18:48 Liverpool Lime Street Platform 5B 5B On time See details on departure to Liverpool Lime Street
18:49 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
18:52 Redditch Platform 8A 8A On time See details on departure to Redditch
18:55 Shrewsbury Platform 4C 4C On time See details on departure to Shrewsbury
18:56 Taunton Platform 9 9 On time See details on departure to Taunton
18:57 Nottingham Platform 10A 10A On time See details on departure to Nottingham
18:57 Walsall Platform 5A 5A On time See details on departure to Walsall
18:58 Manchester Piccadilly Platform 2A 2A On time See details on departure to Manchester Piccadilly
19:00 Lichfield Trent Valley Platform 12B 12B 19:03 3 mins late See details on departure to Lichfield Trent Valley
19:01 London Euston Platform 3A 3A On time See details on departure to London Euston
19:03 Bromsgrove Platform 8A 8A On time See details on departure to Bromsgrove
19:05 Edinburgh Platform 1 1 On time See details on departure to Edinburgh
19:05 London Euston Platform 6 6 On time See details on departure to London Euston
19:08 Glasgow Central Platform 11B 11B On time See details on departure to Glasgow Central
19:08 Rugeley Trent Valley Platform 2A 2A On time See details on departure to Rugeley Trent Valley
19:09 Hereford Platform 10B 10B On time See details on departure to Hereford
19:11 Four Oaks Platform 12B 12B On time See details on departure to Four Oaks
19:12 Redditch Platform 8A 8A On time See details on departure to Redditch
19:14 Leicester Platform 11A 11A On time See details on departure to Leicester
19:16 Wolverhampton Platform 4C 4C On time See details on departure to Wolverhampton
19:17 Birmingham International Platform 5B 5B On time See details on departure to Birmingham International
19:18 Liverpool Lime Street Platform 1A 1A On time See details on departure to Liverpool Lime Street
19:18 Reading Platform 9A 9A On time See details on departure to Reading
19:20 London Euston Platform 3A 3A On time See details on departure to London Euston
19:21 Lichfield City Platform 12B 12B On time See details on departure to Lichfield City
19:23 Bristol Temple Meads Platform 6B 6B On time See details on departure to Bristol Temple Meads
19:23 Bromsgrove Platform 7B 7B On time See details on departure to Bromsgrove
19:24 Nottingham Platform 11B 11B On time See details on departure to Nottingham
19:26 London Euston Platform 8 8 On time See details on departure to London Euston
19:27 Newcastle Platform 10A 10A On time See details on departure to Newcastle
19:29 Walsall Platform 5B 5B On time See details on departure to Walsall
19:30 Holyhead Platform 2A 2A On time See details on departure to Holyhead
19:31 Lichfield Trent Valley Platform 12 12 On time See details on departure to Lichfield Trent Valley
19:33 Manchester Piccadilly Platform 2B 2B On time See details on departure to Manchester Piccadilly
19:33 Redditch Platform 9A 9A On time See details on departure to Redditch
19:34 Birmingham International Platform 4A 4A On time See details on departure to Birmingham International
19:38 Stansted Airport Platform 10A 10A On time See details on departure to Stansted Airport
19:39 Rugeley Trent Valley Platform 7A 7A On time See details on departure to Rugeley Trent Valley
19:41 Four Oaks Platform 12B 12B On time See details on departure to Four Oaks
19:42 Bromsgrove Platform 8A 8A On time See details on departure to Bromsgrove
19:42 London Euston Platform 3 3 On time See details on departure to London Euston
19:45 Cardiff Central Platform 9A 9A On time See details on departure to Cardiff Central
19:45 London Euston Platform 6 6 On time See details on departure to London Euston
19:48 Liverpool Lime Street Platform 1B 1B On time See details on departure to Liverpool Lime Street
19:50 Lichfield City Platform On time See details on departure to Lichfield City
19:52 Redditch Platform 8 8 On time See details on departure to Redditch
19:55 Nottingham Platform On time See details on departure to Nottingham
19:55 Shrewsbury Platform On time See details on departure to Shrewsbury

timetables for Birmingham New Street

36 - East Croydon and Clapham Jn to Watford Jn and Milton Keynes Central

36 - East Croydon and Clapham Jn to Watford Jn and Milton Keynes Central

9 December 2018 to 18 May 2019

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