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Birmingham New Street

Address

Birmingham New Street station
Station Street
Birmingham
B2 4QA

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Ticket office

Open now

Mon:  5:15 AM to 11:00 PM
Tue:  5:15 AM to 11:00 PM
Wed:  5:15 AM to 11:00 PM
Thu:  5:15 AM to 11:00 PM
Fri:  5:15 AM to 11:00 PM
Sat:  5:15 AM to 11:00 PM
Sun:  7:30 AM to 11:00 PM

Station details

General information

Station Operator: NR
Station Code: BHM
Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

False Oyster Pre Pay
False Oyster Validator
False Smartcard Issued
False Smartcard Validator
False Oyster Topup
True Prepurchase Collection
False Smartcard Topup
True Ticket Machine
Ticket Office Note:
On the main concourse next to WH Smiths

Passenger services

True> Lost Property Contact Available
Phone number: 0330 024 0215
Website: Go to website
True Ticket Gate

Ticket Gate Comments:

Wide gates are available for wheelchair users, buggy's and passengers with luggage. 

True> Left Luggage Contact Available
Phone number: 0121 314 0901
Website: Go to website
True Customer Help Points

Station facilities

True> Atm Machine
True Baby Change
False Bureau De Change
False Post Box
False Seated Area
True First Class Lounge
True Shops
False Showers
True Station Buffet
True Telephones (Cards & Coins)
True Toilets
False Tourist Information Office
False Trolleys
False WebKiosk
True WiFi
Wifi Note:
Find WiFi Hotspots around Birmingham New Street station
True Waiting Room
Waiting Room Note:
There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating

Car parking

true Car parking
Name: Short Stay Car Park
Operator: APCOA Parking (UK) Limited
Spaces: 38

Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
False Car Parking Contact Available

Cycling

True Cycle Storage Availability

Sheltered: Yes
Spaces: 58
Type: Stands
Location:

True Cycle Storage CCTV

Other transport

True Taxi Rank

Taxi Rank Note:

Taxis drop off with the 'drop & go' in the Hill Street entrance.

The taxi rank is on Navigation St (Stephenson St / Victoria Sq exit).

For more information visit traintaxi.

False Car Hire

True Airport
True Metro
True Bus Service

Accessibility

True Accessible Booking Office Counter

Accessible Booking Office Counter Note:

Floorwalkers are available to assist all customers

False Accessible Public Telephones

Accessible Public Telephones Note:

Located opposite Network Rail Reception on the main concourse

True National Key Toilets

National Key Toilets Note:

Close to Platforms 1A and 12A and Platforms 10 and 11B

True Induction Loop
True Wheelchairs Available
True Ramp For Train Access

True Step Free Access

Step Free Access Note:

The footpath to the new entrance from Hill St is now step free, and there is level access from the drop off point.

All platforms have lifts and escalators

False Accessible Taxis

Accessible Taxis Note:

Taxis drop off within the 'drop & go' off the Hill Street entrance.

The taxi rank is on Navigation St (Stephenson St / Victoria Sq exit).

All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs.

For more information visit traintaxi.

False Accessible Ticket Machines

Accessible Ticket Machines Note:

Staff available to assist where required.

True Impaired Mobility Set Down

Impaired Mobility Set Down Note:

Assistance is available to and from platforms, though we can help more effectively if you call us in advance on 0121 654 2528 (Mon-Fri 10:00-18:00) or outside these times 0121 654 4243. Please contact customer services of the relevant train operator: London Midland 0845 602 4277. Virgin Trains - 0845 000 8000

Live departures and arrivals for Birmingham New Street

Departures
Arrivals
Live departures for Birmingham New Street
Due Destination Platform Expected further details  Additional Information 
15:10 Milton Keynes Central Platform 1 1 15:15 5 mins late See details on departure to Milton Keynes Central
15:13 Bromsgrove Platform 12B 12B On time See details on departure to Bromsgrove
15:14 Coventry Platform 3 3 On time See details on departure to Coventry
15:15 Four Oaks Platform 8A 8A On time See details on departure to Four Oaks
15:15 Preston via Warrington Bank Quay Platform 6 6 On time See details on departure to Preston via Warrington Bank Quay
15:17 Penzance Platform 11B 11B 15:26 9 mins late See details on departure to Penzance
15:19 Nottingham Platform 10A 10A On time See details on departure to Nottingham
15:22 Stansted Airport Platform 11A 11A On time See details on departure to Stansted Airport
15:23 Redditch Platform 12B 12B On time See details on departure to Redditch
15:25 Holyhead Platform 5B 5B On time See details on departure to Holyhead
15:25 Lichfield Trent Valley Platform 8A 8A On time See details on departure to Lichfield Trent Valley
15:27 Walsall Platform 1A 1A On time See details on departure to Walsall
15:30 Chepstow Platform 11B 11B On time See details on departure to Chepstow
15:30 Newcastle via Doncaster Platform 7A 7A On time See details on departure to Newcastle via Doncaster
15:31 Manchester Piccadilly via Stoke-on-Trent Platform 7B 7B On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
15:33 Bromsgrove Platform 12 12 On time See details on departure to Bromsgrove
15:33 Northampton Platform 3 3 On time See details on departure to Northampton
15:33 Reading Platform 9A 9A 16:24 51 mins late See details on departure to Reading
15:35 Lichfield City Platform 8A 8A On time See details on departure to Lichfield City
15:36 Birmingham International Platform 1A 1A On time See details on departure to Birmingham International
15:36 Liverpool Lime Street Platform 4C 4C On time See details on departure to Liverpool Lime Street
15:39 Birmingham International Platform 4A 4A On time See details on departure to Birmingham International
15:39 Wolverhampton Platform 5B 5B On time See details on departure to Wolverhampton
15:42 Paignton Platform 2A 2A On time See details on departure to Paignton
15:42 Rugeley Trent Valley Platform 10A 10A On time See details on departure to Rugeley Trent Valley
15:43 Redditch Platform 12B 12B On time See details on departure to Redditch
15:45 Four Oaks Platform 8A 8A On time See details on departure to Four Oaks
15:49 Nottingham Platform 9A 9A On time See details on departure to Nottingham
15:50 Hereford Platform 10B 10B On time See details on departure to Hereford
15:52 Leicester Platform 7A 7A On time See details on departure to Leicester
15:53 Bromsgrove Platform 12B 12B On time See details on departure to Bromsgrove
15:54 Northampton Platform 4 4 On time See details on departure to Northampton
15:55 Lichfield Trent Valley Platform 8A 8A On time See details on departure to Lichfield Trent Valley
15:57 Manchester Piccadilly via Stoke-on-Trent Platform 6B 6B On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
15:57 Walsall Platform 3A 3A On time See details on departure to Walsall
16:01 Liverpool Lime Street Platform 4C 4C On time See details on departure to Liverpool Lime Street
16:03 Motherwell Platform 9 9 On time 7 coaches See details on departure to Motherwell
16:03 Redditch Platform 12B 12B On time See details on departure to Redditch
16:04 Bournemouth via Coventry Platform 2A 2A On time See details on departure to Bournemouth via Coventry
16:05 Lichfield City Platform 8A 8A On time See details on departure to Lichfield City
16:05 Shrewsbury Platform 5B 5B On time See details on departure to Shrewsbury
16:08 Wolverhampton Platform 4B 4B On time See details on departure to Wolverhampton
16:09 Leicester Platform 10A 10A On time See details on departure to Leicester
16:10 Milton Keynes Central Platform 1 1 On time See details on departure to Milton Keynes Central
16:12 Penzance Platform 11B 11B 16:30 18 mins late See details on departure to Penzance
16:12 Rugeley Trent Valley Platform 7A 7A On time 4 coaches See details on departure to Rugeley Trent Valley
16:14 Coventry Platform 3A 3A On time See details on departure to Coventry
16:15 Bromsgrove Platform 12B 12B On time See details on departure to Bromsgrove
16:15 Four Oaks Platform 8 8 On time See details on departure to Four Oaks
16:15 Preston via Warrington Bank Quay Platform 6 6 On time See details on departure to Preston via Warrington Bank Quay
16:19 Nottingham Platform 10B 10B On time See details on departure to Nottingham
16:22 Stansted Airport Platform 11A 11A On time See details on departure to Stansted Airport
16:23 Redditch Platform 12 12 On time See details on departure to Redditch
16:25 Lichfield Trent Valley Platform 8A 8A On time See details on departure to Lichfield Trent Valley
16:25 Aberystwyth/Pwllheli Platform 5B 5B On time See details on departure to Aberystwyth/Pwllheli
16:27 Walsall Platform 1A 1A On time See details on departure to Walsall
16:30 Chepstow Platform 11B 11B On time See details on departure to Chepstow
16:30 Edinburgh via Leeds Platform 9A 9A On time See details on departure to Edinburgh via Leeds
16:31 Manchester Piccadilly via Stoke-on-Trent Platform 6B 6B On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
16:33 Bromsgrove Platform 12B 12B On time See details on departure to Bromsgrove
16:33 Guildford Platform 10A 10A 17:05 32 mins late See details on departure to Guildford
16:33 Northampton Platform 3A 3A On time See details on departure to Northampton
16:35 Lichfield City Platform 8A 8A On time See details on departure to Lichfield City
16:36 Birmingham International Platform 1A 1A On time See details on departure to Birmingham International
16:36 Liverpool Lime Street Platform 4C 4C On time See details on departure to Liverpool Lime Street
16:39 Birmingham International Platform 4A 4A On time See details on departure to Birmingham International
16:39 Wolverhampton Platform 5B 5B On time See details on departure to Wolverhampton
16:42 Bristol Temple Meads Platform 2A 2A On time See details on departure to Bristol Temple Meads
16:42 Rugeley Trent Valley Platform 7B 7B On time See details on departure to Rugeley Trent Valley
16:43 Redditch Platform 12B 12B On time See details on departure to Redditch
16:45 Four Oaks Platform 8 8 On time See details on departure to Four Oaks
16:49 Nottingham Platform 7A 7A On time See details on departure to Nottingham
16:50 Hereford Platform 9B 9B On time See details on departure to Hereford
16:52 Cambridge Platform 10A 10A On time See details on departure to Cambridge
16:53 Bromsgrove Platform 12B 12B On time See details on departure to Bromsgrove
16:54 Northampton Platform 3 3 On time See details on departure to Northampton
16:55 Lichfield Trent Valley Platform 8A 8A On time See details on departure to Lichfield Trent Valley
16:57 Manchester Piccadilly via Stoke-on-Trent Platform 6B 6B On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
16:57 Walsall Platform 1A 1A On time See details on departure to Walsall
17:01 Liverpool Lime Street Platform 4C 4C On time See details on departure to Liverpool Lime Street
17:03 Edinburgh via Leeds Platform 7 7 On time 8 coaches See details on departure to Edinburgh via Leeds
17:03 Redditch Platform 12B 12B On time See details on departure to Redditch
17:04 Bournemouth via Coventry Platform 2A 2A On time See details on departure to Bournemouth via Coventry
17:05 Lichfield Trent Valley Platform 8A 8A On time See details on departure to Lichfield Trent Valley
17:05 Shrewsbury Platform 5B 5B On time See details on departure to Shrewsbury
17:08 Wolverhampton Platform 4B 4B On time See details on departure to Wolverhampton
17:09 Leicester Platform 9A 9A On time See details on departure to Leicester
17:10 Milton Keynes Central Platform 1 1 On time See details on departure to Milton Keynes Central
17:12 Penzance Platform 11B 11B 17:28 16 mins late See details on departure to Penzance
17:12 Rugeley Trent Valley Platform 7B 7B On time See details on departure to Rugeley Trent Valley
17:14 Coventry Platform On time See details on departure to Coventry
Live arrivals at Birmingham New Street
Due Destination Platform Expected further details  Additional Information 
14:30 Aberystwyth/Pwllheli Platform 15:21 51 mins late See details on departure to Aberystwyth/Pwllheli
15:05 Crewe Platform 1 1 15:12 7 mins late See details on departure to Crewe
15:06 Milton Keynes Central Platform 6 6 15:14 8 mins late See details on departure to Milton Keynes Central
15:08 Motherwell Platform 11B 11B 15:25 17 mins late See details on departure to Motherwell
15:11 Four Oaks Platform 12B 12B On time See details on departure to Four Oaks
15:12 Redditch Platform 8A 8A On time See details on departure to Redditch
15:14 Leicester Platform 11A 11A 15:19 5 mins late See details on departure to Leicester
15:15 Wolverhampton Platform 1A 1A 15:18 3 mins late See details on departure to Wolverhampton
15:17 Northampton Platform 3A 3A On time See details on departure to Northampton
15:18 Crewe Platform 4C 4C 15:20 2 mins late See details on departure to Crewe
15:18 Reading Platform 7A 7A On time See details on departure to Reading
15:20 Witton Platform 4B 4B On time See details on departure to Witton
15:21 Lichfield City Platform 12B 12B On time See details on departure to Lichfield City
15:22 Bromsgrove Platform 8A 8A On time See details on departure to Bromsgrove
15:23 Penzance Platform 7B 7B On time See details on departure to Penzance
15:27 Newcastle Platform 9A 9A 16:23 56 mins late See details on departure to Newcastle
15:29 Walsall Platform 5B 5B On time See details on departure to Walsall
15:30 Holyhead Platform 1A 1A 15:33 3 mins late See details on departure to Holyhead
15:31 Lichfield Trent Valley Platform 12 12 On time See details on departure to Lichfield Trent Valley
15:33 Manchester Piccadilly Platform 2A 2A On time See details on departure to Manchester Piccadilly
15:33 Redditch Platform 8A 8A On time See details on departure to Redditch
15:34 Birmingham International Platform 4A 4A On time See details on departure to Birmingham International
15:37 Rugeley Trent Valley Platform 10A 10A On time See details on departure to Rugeley Trent Valley
15:38 Stansted Airport Platform 7A 7A On time See details on departure to Stansted Airport
15:41 Four Oaks Platform 12B 12B On time See details on departure to Four Oaks
15:42 Bromsgrove Platform 8A 8A On time See details on departure to Bromsgrove
15:42 Coventry Platform 4A 4A On time See details on departure to Coventry
15:45 Chepstow Platform 9A 9A On time See details on departure to Chepstow
15:48 Bournemouth Platform 6B 6B On time See details on departure to Bournemouth
15:48 Liverpool Lime Street Platform 4C 4C On time See details on departure to Liverpool Lime Street
15:49 Witton Platform 3A 3A On time See details on departure to Witton
15:50 Lichfield City Platform 12B 12B On time See details on departure to Lichfield City
15:52 Redditch Platform 8A 8A On time See details on departure to Redditch
15:54 Nottingham Platform 10B 10B 15:56 2 mins late See details on departure to Nottingham
15:55 Shrewsbury Platform 5 5 On time See details on departure to Shrewsbury
15:56 Plymouth Platform 9 9 On time 7 coaches See details on departure to Plymouth
15:57 Walsall Platform 4B 4B On time See details on departure to Walsall
15:58 Manchester Piccadilly Platform 2A 2A On time See details on departure to Manchester Piccadilly
16:00 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
16:01 Northampton Platform 3A 3A On time See details on departure to Northampton
16:03 Aberdeen Platform 11B 11B 16:29 26 mins late See details on departure to Aberdeen
16:03 Bromsgrove Platform 8A 8A On time See details on departure to Bromsgrove
16:04 Milton Keynes Central Platform 6 6 On time See details on departure to Milton Keynes Central
16:05 Preston Platform 1 1 On time See details on departure to Preston
16:08 Rugeley Trent Valley Platform 7A 7A On time 4 coaches See details on departure to Rugeley Trent Valley
16:09 Hereford Platform 9B 9B On time See details on departure to Hereford
16:11 Four Oaks Platform 12B 12B On time See details on departure to Four Oaks
16:12 Redditch Platform 8 8 On time See details on departure to Redditch
16:14 Leicester Platform 11A 11A On time See details on departure to Leicester
16:15 Wolverhampton Platform 1A 1A On time See details on departure to Wolverhampton
16:17 Northampton Platform 3A 3A On time See details on departure to Northampton
16:18 Liverpool Lime Street Platform 4C 4C On time See details on departure to Liverpool Lime Street
16:18 Southampton Central Platform 9A 9A On time See details on departure to Southampton Central
16:20 Birmingham International Platform 5B 5B On time See details on departure to Birmingham International
16:21 Lichfield City Platform 12 12 On time See details on departure to Lichfield City
16:22 Bromsgrove Platform 8A 8A On time See details on departure to Bromsgrove
16:23 Bristol Temple Meads Platform 6B 6B On time See details on departure to Bristol Temple Meads
16:25 Nottingham Platform 11B 11B On time See details on departure to Nottingham
16:28 Newcastle Platform 10A 10A 17:04 36 mins late See details on departure to Newcastle
16:29 Walsall Platform 5B 5B On time See details on departure to Walsall
16:30 Machynlleth/Pwllheli Platform 1A 1A 16:34 4 mins late See details on departure to Machynlleth/Pwllheli
16:31 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
16:33 Manchester Piccadilly Platform 2A 2A On time See details on departure to Manchester Piccadilly
16:33 Redditch Platform 8A 8A On time See details on departure to Redditch
16:34 Birmingham International Platform 4A 4A On time See details on departure to Birmingham International
16:37 Rugeley Trent Valley Platform 7B 7B On time See details on departure to Rugeley Trent Valley
16:38 Stansted Airport Platform 10A 10A On time See details on departure to Stansted Airport
16:41 Four Oaks Platform 12B 12B On time See details on departure to Four Oaks
16:42 Bromsgrove Platform 8 8 On time See details on departure to Bromsgrove
16:42 Coventry Platform 3 3 On time See details on departure to Coventry
16:45 Chepstow Platform 7A 7A On time See details on departure to Chepstow
16:45 Wolverhampton Platform 1A 1A On time See details on departure to Wolverhampton
16:48 Bournemouth Platform 6B 6B On time See details on departure to Bournemouth
16:48 Liverpool Lime Street Platform 4C 4C On time See details on departure to Liverpool Lime Street
16:50 Lichfield City Platform 12B 12B On time See details on departure to Lichfield City
16:52 Redditch Platform 8A 8A On time See details on departure to Redditch
16:55 Nottingham Platform 10A 10A On time See details on departure to Nottingham
16:55 Shrewsbury Platform 5 5 On time See details on departure to Shrewsbury
16:56 Plymouth Platform 7 7 On time 8 coaches See details on departure to Plymouth
16:57 Walsall Platform 4B 4B On time See details on departure to Walsall
16:58 Manchester Piccadilly Platform 2A 2A On time See details on departure to Manchester Piccadilly
17:00 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
17:02 Northampton Platform 3 3 On time See details on departure to Northampton
17:03 Bromsgrove Platform 8A 8A On time See details on departure to Bromsgrove
17:05 Preston Platform 1 1 On time See details on departure to Preston
17:08 Motherwell Platform 11B 11B 17:27 19 mins late See details on departure to Motherwell
17:08 Rugeley Trent Valley Platform 7B 7B On time See details on departure to Rugeley Trent Valley
17:09 Hereford Platform 10B 10B On time See details on departure to Hereford
17:14 Leicester Platform 9A 9A On time See details on departure to Leicester

timetables for Birmingham New Street

36 - East Croydon and Clapham Jn to Watford Jn and Milton Keynes Central

36 - East Croydon and Clapham Jn to Watford Jn and Milton Keynes Central

19 May to 14 December 2019

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36 - East Croydon and Clapham Jn to Watford Jn and Milton Keynes Central

9 December 2018 to 18 May 2019

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