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Last updated: 20:54

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Birmingham New Street

Address

Birmingham New Street station
Station Street
Birmingham
B2 4QA

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Ticket office

Open now

Mon: 5:15 AM to 11:00 PM
Tue: 5:15 AM to 11:00 PM
Wed: 5:15 AM to 11:00 PM
Thu: 5:15 AM to 11:00 PM
Fri: 5:15 AM to 11:00 PM
Sat: 5:15 AM to 11:00 PM
Sun: 7:00 AM to 11:00 PM

Station details

General information

Station Operator: NR
Station Code: BHM
Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

False Oyster Pre Pay
False Oyster Validator
False Smartcard Issued
False Smartcard Validator
False Oyster Topup
True Prepurchase Collection
False Smartcard Topup
True Ticket Machine
Ticket Office Note:
On the main concourse next to WH Smiths

Passenger services

True> Lost Property Contact Available
Phone number: 0330 024 0215
Website: Go to website
True Ticket Gate

Ticket Gate Comments:

Wide gates are available for wheelchair users, buggy's and passengers with luggage. 

True> Left Luggage Contact Available
Phone number: 0121 314 0901
Website: Go to website
True Customer Help Points

Station facilities

True> Atm Machine
True Baby Change
False Bureau De Change
False Post Box
False Seated Area
True First Class Lounge
True Shops
False Showers
True Station Buffet
True Telephones (Cards & Coins)
True Toilets
False Tourist Information Office
False Trolleys
False WebKiosk
True WiFi
Wifi Note:
Find WiFi Hotspots around Birmingham New Street station
True Waiting Room
Waiting Room Note:
There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating

Car parking

true Car parking
Name: Short Stay Car Park
Operator: APCOA Parking (UK) Limited
Spaces: 38

Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
False Car Parking Contact Available

Cycling

True Cycle Storage Availability

Sheltered: Yes
Spaces: 58
Type: Stands
Location:

True Cycle Storage CCTV

Other transport

True Taxi Rank

Taxi Rank Note:

Taxis drop off with the 'drop & go' in the Hill Street entrance.

The taxi rank is on Navigation St (Stephenson St / Victoria Sq exit).

For more information visit traintaxi.

False Car Hire

True Airport
True Metro
True Bus Service

Accessibility

True Accessible Booking Office Counter

Accessible Booking Office Counter Note:

Floorwalkers are available to assist all customers

False Accessible Public Telephones

Accessible Public Telephones Note:

Located opposite Network Rail Reception on the main concourse

True National Key Toilets

National Key Toilets Note:

Close to Platforms 1A and 12A 

True Induction Loop
True Wheelchairs Available
True Ramp For Train Access

True Step Free Access

Step Free Access Note:

The footpath to the new entrance from Hill St is now step free, and there is level access from the drop off point.

All platforms have lifts and escalators

False Accessible Taxis

Accessible Taxis Note:

Taxis drop off within the 'drop & go' off the Hill Street entrance.

The taxi rank is on Navigation St (Stephenson St / Victoria Sq exit).

All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs.

For more information visit traintaxi.

False Accessible Ticket Machines

Accessible Ticket Machines Note:

Staff available to assist where required.

True Impaired Mobility Set Down

Impaired Mobility Set Down Note:

Assistance is available to and from platforms, though we can help more effectively if you call us in advance on 0121 654 2528 (Mon-Fri 10:00-18:00) or outside these times 0121 654 4243. Please contact customer services of the relevant train operator: London Midland 0845 602 4277. Virgin Trains - 0845 000 8000

Live departures and arrivals for Birmingham New Street

Departures
Arrivals
Live departures for Birmingham New Street
Due Destination Platform Expected further details 
20:50 London Euston Platform 2 2 20:53 3 mins late See details on departure to London Euston
20:50 Wolverhampton Platform 6 6 20:53 3 mins late See details on departure to Wolverhampton
20:52 Leicester Platform 11A 11A On time See details on departure to Leicester
20:52 Longbridge Platform 9B 9B 20:56 4 mins late See details on departure to Longbridge
20:54 Northampton Platform 4A 4A On time See details on departure to Northampton
20:57 Manchester Piccadilly via Stoke-on-Trent Platform 7B 7B On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
20:57 Walsall Platform 8A 8A On time See details on departure to Walsall
20:59 Hereford Platform 12B 12B On time See details on departure to Hereford
21:03 Leeds Platform 10A 10A On time See details on departure to Leeds
21:04 Southampton Central via Coventry Platform 5A 5A On time See details on departure to Southampton Central via Coventry
21:05 Lichfield Trent Valley Platform 8A 8A On time See details on departure to Lichfield Trent Valley
21:05 Shrewsbury Platform 11B 11B On time See details on departure to Shrewsbury
21:08 Wolverhampton Platform 4C 4C On time See details on departure to Wolverhampton
21:10 London Euston Platform 2 2 On time See details on departure to London Euston
21:12 Bristol Temple Meads via Gloucester Platform 10B 10B On time See details on departure to Bristol Temple Meads via Gloucester
21:14 Coventry Platform 4A 4A On time See details on departure to Coventry
21:14 Redditch Platform 12B 12B On time See details on departure to Redditch
21:15 Crewe Platform 6 6 On time See details on departure to Crewe
21:17 Rugeley Trent Valley Platform 1A 1A On time See details on departure to Rugeley Trent Valley
21:22 Longbridge Platform 10 10 On time See details on departure to Longbridge
21:25 Warrington Bank Quay Platform 7B 7B On time See details on departure to Warrington Bank Quay
21:28 Wolverhampton Platform 6 6 On time See details on departure to Wolverhampton
21:34 Northampton Platform 4 4 On time See details on departure to Northampton
21:35 Lichfield Trent Valley Platform 7 7 On time See details on departure to Lichfield Trent Valley
21:36 Liverpool Lime Street Platform 2B 2B On time See details on departure to Liverpool Lime Street
21:39 Birmingham International Platform 6A 6A On time See details on departure to Birmingham International
21:39 Wolverhampton Platform 4C 4C On time See details on departure to Wolverhampton
21:42 Redditch Platform 9B 9B On time See details on departure to Redditch
21:47 Walsall Platform 4A 4A On time See details on departure to Walsall
21:49 Wolverhampton Platform 6B 6B On time See details on departure to Wolverhampton
21:52 Longbridge Platform 10B 10B On time See details on departure to Longbridge
21:54 London Euston Platform 3 3 On time See details on departure to London Euston
21:57 Manchester Piccadilly via Stoke-on-Trent Platform 7B 7B On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
22:00 Worcester Shrub Hill Platform 12B 12B On time See details on departure to Worcester Shrub Hill
22:03 Nottingham Platform 12A 12A On time See details on departure to Nottingham
22:04 Reading via Coventry Platform 5A 5A On time See details on departure to Reading via Coventry
22:05 Lichfield Trent Valley Platform 8A 8A On time See details on departure to Lichfield Trent Valley
22:08 Wolverhampton Platform 6 6 On time See details on departure to Wolverhampton
22:10 London Euston Platform 3 3 On time See details on departure to London Euston
22:12 Bristol Temple Meads Platform 12B 12B On time See details on departure to Bristol Temple Meads
22:14 Coventry Platform 2A 2A On time See details on departure to Coventry
22:14 Redditch Platform 7B 7B On time See details on departure to Redditch
22:14 Shrewsbury Platform 4C 4C On time See details on departure to Shrewsbury
22:15 Rugeley Trent Valley Platform 10A 10A On time See details on departure to Rugeley Trent Valley
22:22 Leicester Platform 11A 11A On time See details on departure to Leicester
22:22 Longbridge Platform 5A 5A On time See details on departure to Longbridge
22:30 Manchester Piccadilly via Stoke-on-Trent Platform 11B 11B On time See details on departure to Manchester Piccadilly via Stoke-on-Trent
22:32 Wolverhampton Platform 6 6 On time See details on departure to Wolverhampton
22:34 Coventry Platform 4A 4A On time See details on departure to Coventry
22:35 Lichfield Trent Valley Platform 9A 9A On time See details on departure to Lichfield Trent Valley
22:39 Crewe Platform 4C 4C On time See details on departure to Crewe
22:42 Redditch Platform 12B 12B On time See details on departure to Redditch
22:47 Walsall Platform 2A 2A On time See details on departure to Walsall
22:52 Chester Platform 5A 5A On time See details on departure to Chester
22:52 Longbridge Platform 7B 7B On time See details on departure to Longbridge
Live arrivals at Birmingham New Street
Due Destination Platform Expected further details 
20:45 London Euston Platform 6 6 20:50 5 mins late See details on departure to London Euston
20:46 Wolverhampton Platform 3B 3B 20:54 8 mins late See details on departure to Wolverhampton
20:48 Bournemouth Platform 7B 7B 20:53 5 mins late See details on departure to Bournemouth
20:48 Longbridge Platform 9B 9B 20:53 5 mins late See details on departure to Longbridge
20:50 Liverpool Lime Street Platform 4B 4B 20:56 6 mins late See details on departure to Liverpool Lime Street
20:51 Plymouth Platform 10A 10A 20:54 3 mins late See details on departure to Plymouth
20:55 Nottingham Platform 11 11 On time See details on departure to Nottingham
20:55 Shrewsbury Platform 1A 1A 20:57 2 mins late See details on departure to Shrewsbury
21:00 Manchester Piccadilly Platform 5A 5A On time See details on departure to Manchester Piccadilly
21:02 London Euston Platform 3 3 21:04 2 mins late See details on departure to London Euston
21:02 Redditch Platform 8A 8A On time See details on departure to Redditch
21:04 London Euston Platform 6 6 21:12 8 mins late See details on departure to London Euston
21:05 Edinburgh Platform 2 2 On time See details on departure to Edinburgh
21:07 Glasgow Central Platform 10B 10B On time See details on departure to Glasgow Central
21:09 Walsall Platform 4A 4A On time See details on departure to Walsall
21:10 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
21:14 Leicester Platform Cancelled See details on departure to Leicester
21:16 Birmingham International Platform 7B 7B On time See details on departure to Birmingham International
21:16 Wolverhampton Platform 4C 4C On time See details on departure to Wolverhampton
21:18 Liverpool Lime Street Platform 2B 2B On time See details on departure to Liverpool Lime Street
21:18 Longbridge Platform 10 10 On time See details on departure to Longbridge
21:20 Hereford Platform 12 12 On time See details on departure to Hereford
21:20 London Euston Platform 4A 4A On time See details on departure to London Euston
21:23 Reading Platform 5A 5A On time See details on departure to Reading
21:26 London Euston Platform 6 6 On time See details on departure to London Euston
21:29 Newcastle Platform 1A 1A On time See details on departure to Newcastle
21:32 Redditch Platform 7 7 On time See details on departure to Redditch
21:33 Manchester Piccadilly Platform 1 1 On time See details on departure to Manchester Piccadilly
21:34 Birmingham International Platform 6A 6A On time See details on departure to Birmingham International
21:37 Bristol Temple Meads Platform 11B 11B On time See details on departure to Bristol Temple Meads
21:37 Rugeley Trent Valley Platform 10A 10A On time See details on departure to Rugeley Trent Valley
21:38 Stansted Airport Platform 8A 8A On time See details on departure to Stansted Airport
21:42 Coventry Platform 3 3 On time See details on departure to Coventry
21:45 Wolverhampton Platform 4A 4A On time See details on departure to Wolverhampton
21:46 London Euston Platform 6B 6B On time See details on departure to London Euston
21:48 Bournemouth Platform 7B 7B On time See details on departure to Bournemouth
21:48 Liverpool Lime Street Platform 2A 2A On time See details on departure to Liverpool Lime Street
21:48 Longbridge Platform 10B 10B On time See details on departure to Longbridge
21:51 Cardiff Central Platform 9 9 On time See details on departure to Cardiff Central
21:54 Glasgow Central Platform 4A 4A On time See details on departure to Glasgow Central
21:57 Nottingham Platform 9A 9A On time See details on departure to Nottingham
21:57 Shrewsbury Platform 4C 4C On time See details on departure to Shrewsbury
22:00 Manchester Piccadilly Platform 5 5 On time See details on departure to Manchester Piccadilly
22:01 Redditch Platform 8A 8A On time See details on departure to Redditch
22:02 London Euston Platform 1A 1A On time See details on departure to London Euston
22:02 Plymouth Platform 11B 11B 22:05 3 mins late See details on departure to Plymouth
22:05 London Euston Platform 6 6 On time See details on departure to London Euston
22:06 Wolverhampton Platform 3 3 On time See details on departure to Wolverhampton
22:09 Edinburgh Platform 12B 12B On time See details on departure to Edinburgh
22:10 Walsall Platform 5A 5A On time See details on departure to Walsall
22:12 Lichfield Trent Valley Platform 7B 7B On time See details on departure to Lichfield Trent Valley
22:14 Leicester Platform 8 8 On time See details on departure to Leicester
22:16 Wolverhampton Platform 3B 3B On time See details on departure to Wolverhampton
22:18 Liverpool Lime Street Platform 4C 4C On time See details on departure to Liverpool Lime Street
22:18 London Euston Platform 4A 4A On time See details on departure to London Euston
22:18 Longbridge Platform 9 9 On time See details on departure to Longbridge
22:18 Reading Platform 10A 10A On time See details on departure to Reading
22:30 London Euston Platform 6 6 On time See details on departure to London Euston
22:31 Aberystwyth Platform 5A 5A On time See details on departure to Aberystwyth
22:33 Redditch Platform 9A 9A On time See details on departure to Redditch
22:38 Stansted Airport Platform 11 11 On time See details on departure to Stansted Airport
22:39 Birmingham International Platform 7B 7B On time See details on departure to Birmingham International
22:40 Lichfield Trent Valley Platform 12B 12B On time See details on departure to Lichfield Trent Valley
22:42 Coventry Platform 3 3 On time See details on departure to Coventry
22:44 Rugeley Trent Valley Platform 10B 10B On time See details on departure to Rugeley Trent Valley
22:45 Bournemouth Platform 4A 4A On time See details on departure to Bournemouth
22:45 Wolverhampton Platform 2A 2A On time See details on departure to Wolverhampton
22:48 Bangor (Gwynedd) Platform 1 1 On time See details on departure to Bangor (Gwynedd)
22:51 Newcastle Platform 10 10 On time See details on departure to Newcastle
22:52 Edinburgh Platform 3 3 On time See details on departure to Edinburgh

timetables for Birmingham New Street

No timetables.