Blackheath
Ticket office
Closed now
Station details
| Station Operator: SE |
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| Station Code: BKH |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | Yes |
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| Oyster Validator | Yes |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
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Travelcard: Zone 3 |
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Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s) |
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| Oyster Topup | Yes |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: On way in to access trains via the overbridge |
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| Lost Property Contact Available | Yes |
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Phone number:
0345 322 7021 Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, |
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Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021 |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: On platform |
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| Atm Machine | Yes |
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Atm Machine Note: Located by the ticket office |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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Shops Note: newspapers |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee kiosk |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Platform 1 - Available during staffing hours |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Find WiFi Hotspots around Blackheath station |
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| Waiting Room | No |
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Waiting Room Note: On platform 1 Only available when staff present |
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| Car parking | No |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | No |
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| Taxi Rank | Yes |
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Taxi Rank Note: Local taxi services are available. |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: There are standing height and wheelchair height ticket counters available. |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: Platform 1 - Available during staffing hours |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services towards London via lift. Step free access to platform 2 for services away from London via ramp from side entrance. Step free interchange via front of station. Step access to both platforms via booking hall. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are available to book |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: There are ticket machines on Platform 1 and in the booking hall. |
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| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon - Fri: 6:10 AM to 8:00 PM Sat: 6:40 AM to 8:00 PM Sun: 8:10 AM to 7:40 PM |
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Staff Help Available Note: This station is not continuously staffed please see staffing times for details of when staff assistance is available. |
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Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 6 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point. |
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