Bury St Edmunds
Ticket office
Closed now
Station details
| Station Operator: LE |
|---|
| Station Code: BSE |
| Staffing Level: Full Time |
|---|
| CCTV: Yes |
| Oyster Pre Pay | No |
|---|---|
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
|---|---|
|
Website: Go to website |
|
| Ticket Gate | No |
|
|
|
|
Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|
| Left Luggage Contact Available | No |
|---|---|
| Customer Help Points | Yes |
|
Customer Help Points Note: Help points available on the concourse, and on platforms 1 and 2. |
|
| Atm Machine | Yes |
|---|---|
| Baby Change | No |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
|---|---|
|
Shops Note: Barbers |
|
| Showers | No |
| Station Buffet | Yes |
|
Station Buffet Note: Coffee shop on platform 2, vending machine |
|
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
|
Toilets Note: The toilets including the accessible (radar key) toilets are located on Platform 2. They are open during staffing hours only |
|
| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
|
Wifi Note: Find WiFi Hotspots around Bury St Edmunds station |
|
| Waiting Room | No |
| Car parking | Yes |
|---|---|
|
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 23 Annual Charge: N/A Daily Charge: £4.20 Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: £1.00 Three Monthly Charge: N/A Weekly Charge: £16.00 |
|
| Car Parking Contact Available | No |
|---|---|
|
Phone number: Website: Go to website |
|
| Cycle Storage Availability | Yes |
|---|---|
|
Sheltered: Yes At station entrance and on both platforms |
|
| Cycle Storage CCTV | Yes |
|---|
| Taxi Rank | No |
|---|---|
| Car Hire | No |
| Airport | No |
| Metro | No |
|---|---|
| Bus Service | Yes |
|
Bus Service Note: Bury St Edmunds is a PlusBus location click here to see the PlusBus map |
|
| Accessible Booking Office Counter | Yes |
|---|---|
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
|
Step Free Access Note: This station has step free access to both platforms via lifts. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
|
| Accessible Taxis | No |
|---|---|
|
Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
|
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon: 5:45 AM to 6:30 PM Tue: 5:45 AM to 6:30 PM Wed: 5:45 AM to 6:30 PM Thu: 5:45 AM to 6:30 PM Fri: 5:45 AM to 6:30 PM Sat: 6:50 AM to 5:30 PM Sun: 8:15 AM to 4:00 PM |
|
|
Staff Help Available Note: Assistance at this station is provided by station staff during operational hours or an onboard member of staff during train operating hours. Booking is recommended |
|
|
Assisted Travel: As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
|