Bury St Edmunds
Ticket office
Closed now
Station details
| Station Operator: LE |
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| Station Code: BSE |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | No |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help points available on the concourse, and on platforms 1 and 2. |
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| Atm Machine | Yes |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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Shops Note: Barbers |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee shop on platform 2, vending machine |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets including the accessible (radar key) toilets are located on Platform 2. They are open during staffing hours only |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: Find WiFi Hotspots around Bury St Edmunds station |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 101 Annual Charge: N/A Daily Charge: £4.20 Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: £1.00 Three Monthly Charge: N/A Weekly Charge: £16.00 |
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| Car Parking Contact Available | No |
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Phone number: 0345 050 7080 Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes At station entrance and on both platforms |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Bury St Edmunds is a PlusBus location click here to see the PlusBus map |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to both platforms via lifts. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon: 5:45 AM to 6:30 PM Tue: 5:45 AM to 6:30 PM Wed: 5:45 AM to 6:30 PM Thu: 5:45 AM to 6:30 PM Fri: 5:45 AM to 6:30 PM Sat: 6:50 AM to 5:30 PM Sun: 8:15 AM to 4:00 PM |
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Staff Help Available Note: Assistance at this station is provided by station staff during operational hours or an onboard member of staff during train operating hours. Booking is recommended |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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