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Cardiff Queen Street


Cardiff Queen Street station
Station Terrace
CF10 4EY

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Ticket office

Closed now

Mon - Fri:  7:00 AM to 8:00 PM
Sat:  8:00 AM to 9:00 PM
Sun:  10:00 AM to 5:30 PM

Station details

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    Please note that the platforms at this station have a gentle slope.  Please apply brakes to pushchairs and wheelchairs when waiting on the platform for a train.

    On Saturday 23rd February 2019 Cardiff Queen Street Station will be closed from 18:00. Customers for Valleys & Cardiff Local Routes should use Cardiff Central station. 

    Please note that due to the Wales v England game a queuing system will be in place at Cardiff Central station. For more information please see the @tfwrail twitter feed. 

General information

Station Operator: AW
Station Code: CDQ
Staffing Level: Full Time

Ticket buying & collection

False Oyster Pre Pay
False Oyster Validator
False Smartcard Issued
False Smartcard Validator
False Oyster Topup
True Prepurchase Collection
False Smartcard Topup
True Ticket Machine
Ticket Office Note:
Near the main entrance

Passenger services

False> Lost Property Contact Available
Phone number: 03333 211 202
Website: Go to website
True Ticket Gate

False> Left Luggage Contact Available
False Customer Help Points

Station facilities

False> Atm Machine
False Baby Change
False Bureau De Change
False Post Box
True Seated Area
False First Class Lounge
False Shops
False Showers
True Station Buffet
True Telephones (Cards & Coins)
True Toilets
False Tourist Information Office
False Trolleys
False WebKiosk
False WiFi
Wifi Note:

Find WiFi Hotspots around Cardiff Queen Street station

False Waiting Room
Waiting Room Note:

Seating area in the café on platforms 3/4. 

Car parking

false Car parking


True Cycle Storage Availability

Sheltered: No
Spaces: 10
Type: Stands

to the right of the station front 

True Cycle Storage CCTV

Other transport

False Taxi Rank

False Car Hire

False Airport
False Metro
True Bus Service


True Accessible Booking Office Counter

False Accessible Public Telephones

True National Key Toilets

True Induction Loop
False Wheelchairs Available
True Ramp For Train Access

True Step Free Access

Step Free Access Note:

Platforms 1 to 5 are all accessible by lift.

False Accessible Taxis

True Accessible Ticket Machines

Accessible Ticket Machines Note:

The ticket machines are near the main entrance and accept credit / debit cards and cash.

False Impaired Mobility Set Down

Live departures and arrivals for Cardiff Queen Street


timetables for Cardiff Queen Street

No timetables.