|Station Operator: AW|
|Station Code: CTR|
|Staffing Level: Full Time|
|Oyster Pre Pay||No|
Ticket Office Note:
There are 3 machines next to the ticket barrier
|Lost Property Contact Available||Yes|
03333 211 202
Website: Go to website
DepartureScreens, Announcements, ArrivalScreens,
Contact our Customer Relations team directly via the Transport for Wales Website.
|Left Luggage Contact Available||No|
|Customer Help Points||No|
Atm Machine Note:
Located on the concourse.
|Bureau De Change||No|
Post Box Note:
Located on the platform(s).
|First Class Lounge||No|
Station Buffet Note:
|Telephones (Cards & Coins)||Yes|
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
|Tourist Information Office||No|
Name: Chester East
Operator: National Car Parks Ltd
Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
|Cycle Storage Availability||Yes|
On the concourse
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
At the front of the station
Bus Service Note:
First and Arriva both operate a network of regular local bus routes around Chester and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk
Buy a Chester PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
There is a "RailLink" bus service which runs from directly outside the station to Chester city centre. This service operates Mon to Sat from 07:00 to 19:00.
|Accessible Booking Office Counter||Yes|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Step free access is available to all platforms via lifts.
|Accessible Ticket Machines||Yes|
|Impaired Mobility Set Down||Yes|
|Staff Help Available||Yes|
|Mon - Sun: 3:00 AM to 1:00 AM|
Staff Help Available Note:
The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.